Warning on Telkom bill delays

F1 Fan

Executive Member
Joined
Nov 8, 2010
Messages
5,149
So a company cannot send out it's invoices, and somehow it becomes the customers responsibility to sort it out. Smart.

I wonder: If I am unable to drive to a store to pay an account, does this mean it becomes their problem to come and pick me up to allow me to pay?

Only in SA...
 

bwana

MyBroadband
Super Moderator
Joined
Feb 23, 2005
Messages
83,957
People still rely on paper billing in this country where the postal service is known for delays? :confused:
 

semaphore

Honorary Master
Joined
Nov 13, 2007
Messages
14,027
I never get my telkom account, i get an email with an amount login, check, pay. Done.
 

F1 Fan

Executive Member
Joined
Nov 8, 2010
Messages
5,149
I get an email too, but I use the posted invoice to pay at Pick N Pay. I don't trust Telkoms online portal
 

Tacet

Expert Member
Joined
Feb 16, 2010
Messages
2,700
So a company cannot send out it's invoices, and somehow it becomes the customers responsibility to sort it out. Smart.

The customer can choose the delivery method. Telkom is merely warning the customer that the delivery method that the customer chose is currently even less dependable than normal, and suggests alternative ways of viewing their bills. I can't see the problem with that?
 

Joe Average

Senior Member
Joined
Nov 18, 2008
Messages
894
You can also register to receive the bill as an PDF attachment (not only an Amount in the Mail Body). Quite handy if one needs to archive the actual bill or query the itemised billing entries.
 
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