Was it the MTN guy?

[Hemi300c]

Yesterday I was struggling with adsl as usual. So I turn to my Afrihost.

I top up with a gig giving me a total of 1.4 gigs.

I struggle a bit getting on line and decide to go to MTN Menlyn Retail.

I ask about the sim card he checks it is fine. I ask if it's LTE he says nope and I want to swap for a LTE card. They haven't stock so I say OK I'll go to Menlyn.

He fiddles on the computer and with the card and inserts it in a red mobile phone.

I didn't get a chance to go swap it but by 7pm I get a sms saying my 80% data has exceeded and by 8p.m. I was left with 17Mb.

Is it possible the MTN guy stole my data or linked in to my data?

How do I check this and can Afrihost see who used the data.

Still struggling with adsl but don't want to top up again until certain.

PS I thought all Afrihost sits were LTE.

 

[AfriMan]

Yesterday I was struggling with adsl as usual. So I turn to my Afrihost.

I top up with a gig giving me a total of 1.4 gigs.

I struggle a bit getting on line and decide to go to MTN Menlyn Retail.

I ask about the sim card he checks it is fine. I ask if it's LTE he says nope and I want to swap for a LTE card. They haven't stock so I say OK I'll go to Menlyn.

He fiddles on the computer and with the card and inserts it in a red mobile phone.

I didn't get a chance to go swap it but by 7pm I get a sms saying my 80% data has exceeded and by 8p.m. I was left with 17Mb.

Is it possible the MTN guy stole my data or linked in to my data?

How do I check this and can Afrihost see who used the data.

Still struggling with adsl but don't want to top up again until certain.

PS I thought all Afrihost sits were LTE.

I'm really sorry you had this bad experience.

I'd like to think it's not likely that the guy stole your data, but we'll definitely investigate to the best of our ability. It's also possible that data usage reports were received later than usual and this was legitimate usage that arrive late.

Please PM me and I'll look into this urgently

 

[Hemi300c]

As usual, typical Afrihost great service and customer service.

Thanks Guys.