Watsapp issue with Vodacom tower

[tsume]

When my phone is locked on to a certain Vodacom tower in Braamfontein, I get poor service from Watsapp. I send a message, the 2 ticks show up but no reply. When I move away from this tower onto another is when I only receive messages which people had sent me. I'm not sure which tower this is or how I can find out, but this is something which started recently.

 

[VodacomData]

When my phone is locked on to a certain Vodacom tower in Braamfontein, I get poor service from Watsapp. I send a message, the 2 ticks show up but no reply. When I move away from this tower onto another is when I only receive messages which people had sent me. I'm not sure which tower this is or how I can find out, but this is something which started recently.

You need to log a call with Customer care so networks can check the tower for you.

 

[tsume]

You need to log a call with Customer care so networks can check the tower for you.

Actually I decided to reinstall Watsapp yesterday, seems like all is back to normal.
Thanks anyway