racer
Senior Member
As an example, moving your telkom line management to an ISP like mweb or webafrica is dumb because if you have a problem it takes them days to get in contact with telkom due to paperwork and unnecessary procedures they have to follow.
Nonsense... Firstly ISP has access to reset ports, which fixes most ADSL problem.. i had my port reset in 2 mins the last time i needed, instead of hanging on listening to telkom's hold music. Secondly, ISP's have direct access to Telkom's ticketing system, therefore they can log tickets, follow progress, see which tech is working on it etc, etc.. there's no "paperwork and unnecessary procedures" involved...


