Web Africa ADSL Authentication Outage

[WAJeff]

Please note that we are currently experiencing authentication issues on our ADSL network. Our engineers are currently investigating. We apologise for the inconvenience caused.

This seems to be related to packets being lost between Telkom and our Authentication boxes. We've logged a fault with them and working closely to get this resolved.

Customers who are already connected will not be affected, it is only related to customers wanting to re-connect or PPPoE onto WA.

 

[WAJeff]

The issue has been resolved. Our Engineers however will continue to monitor this closely.
If there are isolated incidents of this, please contact our Support Department or visit our forums for further updates.

http://forums.webafrica.co.za/showthread.php/6399-ADSL-Account-Authentication-Outage