Web Africa ADSL general feedback

Anybody else having a problem accessing the "My usage" DSL console on their accounts?
 
How is Youtube and twitch / local and international gameserver pings on web africa uncapped ADSL?
 
Never had issues with Youtube

Don't connect to game servers so can't help there
 
skillet said:
I beg to differ. VOX FTTB is ultimate rubbish!!! No way their other products can be any better.
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I use the uncapped after hours deal and it simply flies at 100% capacity 99% of the time - so for me, based on my experience it is a totally awesome product.

So you are using VOX and you haven't had a good experience - what have been the issues?
 
Fulton17 said:
I use the uncapped after hours deal and it simply flies at 100% capacity 99% of the time - so for me, based on my experience it is a totally awesome product.

So you are using VOX and you haven't had a good experience - what have been the issues?
Click to expand...

We have FTTB with them and our line goes down 12 to 18 times per day. Since the issue have been reported they spent a full day working on the wrong circuit as they had a architect company's circuit number listed on our account. They can also not bother to update the client as to what the progress is of the ticket and after a request to management that they should contact me, they just replied that they will not as they are not able to advise on the technical details.

To struggle with a bad service is one thing. But to not be able to get any communication or feedback is ridiculous! And this on a dedicated business critical line.
 
Slow speeds on a business capped account. On a holiday weekend, ffs!
 
Hey WebAfrica - don't phone me. I'm not interested and I never agreed for you to do direct marketing to me.
 
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