This probably doesn't affect too many people any more but their forums are down at the moment. Some database error.
http://forums.webafrica.co.za/
http://forums.webafrica.co.za/
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Question of the Day: Did you buy your last car with cash or on a finance plan?
Web Africa forums down
- Thread starter hilton
- Start date
That's deffinately it. Hilton, you saw what they did to the resellers when truth was told. Warnings where given left right and centre and then the bannings started. Man, we have been moving Domains away from them as quickly as typing permits over the last couple of days and what a pleasure so far.
WA, I always disliked MWEB and am not thinking of going there either but I am very happy that you finally have some egg in your face. Treat your loyal Resellers like rubbish. The wheel has turned.
Lol. We had some db issues.
@MVGL: Lets just put things into perspective. Truth? The forums are a considerably more productive, useful and all round mutually beneficial platform since removing those, such as yourself who continually violated the rules and derailed and clogged up threads with rubbish. You are hardly a martyr - you were issued numerous warnings and refused to adhere, thus leaving us with no choice.
cybersect [clone of Skeptik]
Banned
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See above
Gatecrasher
Executive Member
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- Jan 11, 2005
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Easier to delete a complaint than address it.
Easier to remove a client than satisfy one.
Easier to lose a customer than to gain one.
"I don't see how this is going to be sustainable."
Easier to remove a client than satisfy one.
Easier to lose a customer than to gain one.
"I don't see how this is going to be sustainable."
Thats simply not true Gatecrasher. We always employ every effort to respond to customers head on and with utmost honesty, we have open forums and communicate directly to customers. However when the rules are warnings are not adhered to as I said we are unfortunately not left any choice.
On your "sustainable" jab at me, its just plan unfair. We of course want nothing more than to give SA the broadband it deserves, both in quality and quantity however I was simply providing my opinion on the sustainability of the quality in the model, at that point in time, since someone asked. The easier choice and the negligent one in my opinion would be for us to jump on the bandwagon and promote something that could potentially risk the quality of our service for our customers without fully understanding it first.
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Gatecrasher
Executive Member
- Joined
- Jan 11, 2005
- Messages
- 6,727
- Reaction score
- 624
Why respond to my post? This thread could have died peacefully. You just force me to make a new one:
How does this post on your forum "employ every effort to respond to customers head on and with utmost honesty"?
Selective use of comments from another site in an attempt discredit your competition? This is either completely self-delusional or just downright dishonest. Either way, it is not professional.
Have you looked at your packages lately? Who in their right mind would select WA as their ISP in this pricing climate? You may retain some customers due to ignorance and inertia and some may stay through misplaced loyalty and, of course, you might purchase some new clients with exclusive offers, but in the greater scheme of things, a "we know best" attitude is pretty darn fatal in this competitive retail environment.
Now, if you go back and read the post you responded to, you will see it has nothing to do with the "sustainability" of uncapped packages, and everything to do with the sustainability of your ISP business if you fail to listen to your customers and resellers, and do not adequately address their concerns.
How does this post on your forum "employ every effort to respond to customers head on and with utmost honesty"?
Selective use of comments from another site in an attempt discredit your competition? This is either completely self-delusional or just downright dishonest. Either way, it is not professional.
Have you looked at your packages lately? Who in their right mind would select WA as their ISP in this pricing climate? You may retain some customers due to ignorance and inertia and some may stay through misplaced loyalty and, of course, you might purchase some new clients with exclusive offers, but in the greater scheme of things, a "we know best" attitude is pretty darn fatal in this competitive retail environment.
Now, if you go back and read the post you responded to, you will see it has nothing to do with the "sustainability" of uncapped packages, and everything to do with the sustainability of your ISP business if you fail to listen to your customers and resellers, and do not adequately address their concerns.
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