Web Africa -> GridHost move

[Ivork]

So I had 2 clients suspended services due to so called non-payment.
Their fault, or so I thought.

Then they send me a notice of none payment for one of my personal domains!
This is done, and has been for years, via debit order.

Well if you think WA support was bad - you have no idea how bad and worse Gridhost is.
I was on that line (they don't even tell you how far you are in the queue) for over an hour!
I kid you not. I gave up. Their support sucks, sub zero, totally useless.

Luckily I only use their DNS and no hosting. Moving DNS records to AfriHost strait away.

.

 

[Venomous]

That sucks. Hopefully they apologised for their stuff up.
I suspect that they have had some issues due to the move/split.

Hopefully for them they get the problem solved soon.

 

[mh348]

So I had 2 clients suspended services due to so called non-payment.
Their fault, or so I thought.

Then they send me a notice of none payment for one of my personal domains!
This is done, and has been for years, via debit order.

Well if you think WA support was bad - you have no idea how bad and worse Gridhost is.
I was on that line (they don't even tell you how far you are in the queue) for over an hour!
I kid you not. I gave up. Their support sucks, sub zero, totally useless.

Luckily I only use their DNS and no hosting. Moving DNS records to AfriHost strait away.

.

Since yo reselling to Clients, I suggest you signup with ZA Domains for managing your domains and DNS.