Web Africa slow

G

guest2013-1

guest
Joined
Aug 22, 2003
Messages
19,800
Reaction score
13
Getting really slow access, locally and internationally with WA. WoW ping ranging in the 1500ms...

Anyone else having issues?
 
RSkeens said:
I would suspect it to be the Seacom maintenance.
Click to expand...

Aqua_lung said:
no issues here, but seacom maintenance is taking place afaik.
Click to expand...

:confused:

Web Africa stated several times they're NOT using Seacom, how would it affect their services? Did this change? Was I asleep on their forums? Didn't I get the memo? HUH???!

ty for the rest replying, I think mr.sniper's download is killing the bandwidth WA has left :p
 
AcidRaZor said:
:confused:

Web Africa stated several times they're NOT using Seacom, how would it affect their services? Did this change? Was I asleep on their forums? Didn't I get the memo? HUH???!

ty for the rest replying, I think mr.sniper's download is killing the bandwidth WA has left :p
Click to expand...

LOL! nah my WA is almost dead now too
 
Yeah we don't use Seacom. There is no reason I can see that it should be slow, what area's are you guys in?

I am notifying Engineers now.
 
Um isn't there also SAT3 maintenance being done today? It was highlighted in another thread I'm sure of it. So if WA is using SAT3 bandwidth I guess that could explain why?
 
I've been having the same problem. Latency in wow was 1300ms so dropped that and played bfbc2 and now I can't connect to EA anymore.
 
Lol, WA's COO doesn't even know?? :whistle:

On Cybersmart's FAQ page:
Planned Maintenance from the 24th of April 02:00 to 24th of April 08:00. Planned Maintenance from the 24th of April 02:00 to 24th of April 08:00.
Notice Description: Link - Submarine Cable Repairs SAT3: A power re-configuration needs to be performed on the main trunk between Melkbosstrand (South Africa) and Sesimbra (Portugal).During this maintenance window customers will experience slow response.
Date / Time Down 2010-04-24 02:00
Date / Time Up 2010-04-24 08:00
Estimated Time to Repair: 8 Hours
Site / Area: Affected ADSL users, Dialup users.
Impact: No Connectivity
2010-04-23 08:44

Edit: Assuming it's taking longer than expected?
 
AcidRaZor said:
:confused:

Web Africa stated several times they're NOT using Seacom, how would it affect their services? Did this change? Was I asleep on their forums? Didn't I get the memo? HUH???!

ty for the rest replying, I think mr.sniper's download is killing the bandwidth WA has left :p
Click to expand...
ahh ok... that explains the prices then.
 
AcidRaZor said:
:confused:

Web Africa stated several times they're NOT using Seacom, how would it affect their services? Did this change? Was I asleep on their forums? Didn't I get the memo? HUH???!

ty for the rest replying, I think mr.sniper's download is killing the bandwidth WA has left :p
Click to expand...

But other ISPs/Organizations (TENET etc) that are normally using SEACOM are now using backup bandwidth (from what I presume is) on SAT3/SAFE. I guess it is possible that this increase in users on SAT3/SAFE could affect the existing users.
 
Still very slow internationally:



Local is fine, so there is nothing physically wrong with my line:

 
WebAfrica just posted this on their server status
http://www.webafrica.co.za/alerts/

[SAIX] Slow International connectivity
Please be aware of slow browsing when browsing to International sites, as there is currently
an issue with the the link between Bellville and Asburn.

SAIX are working to resolve this issue as soon as possible.

Update will be provided as they become available.
 
Last edited:
elysian said:
Lol, WA's COO doesn't even know?? :whistle:
Click to expand...
Yeah I still need to go in for my telepathy upgrade.

Seriously though, as we don't run the local loop and SAIX doesn't provide us with any realtime monitoring it does unfortunately take us time to troubleshoot isolated probs outside our network.

We're pushing SAIX to give us an ETA on having this resolved.
 
Last edited:
synapseZA said:
But other ISPs/Organizations (TENET etc) that are normally using SEACOM are now using backup bandwidth (from what I presume is) on SAT3/SAFE. I guess it is possible that this increase in users on SAT3/SAFE could affect the existing users.
Click to expand...

Spot on, I think I should have included that in my last post. Then again with the link in Bellville affected it might be compounding it so much more.
 
local
792708277.png


4.2meg

international


0.3 meg
 
Looks like this might take a few hours to be resolved. We're pushing SAIX as hard as we can to get this fixed guys and keeping our status page updated on the prob:
http://www.webafrica.co.za/status
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X