Web Intact (Or intactless service)

[cyberarmy]

Verizon's router to GWI connection? My friend is with another WISP, they also use verizon and his connection was fine.

 

[fernandopires]

Mr Web intact why dont you guys offer a 10mb/s connection.

 

[diebaas]

Mr Web intact why dont you guys offer a 10mb/s connection.

Dont we wish

 

[murray654]

Hi,

What will radio streaming do to my cap? Highveld 22k stereo. I guess its about 700mb a day?

So 3 GB lasts 4 days - guess I will have to listen to a local station. First I have to learn some of the other official languages :-(

Regards,

Murray

 

[diebaas]

Hi,

What will radio streaming do to my cap? Highveld 22k stereo. I guess its about 700mb a day?

So 3 GB lasts 4 days - guess I will have to listen to a local station. First I have to learn some of the other official languages :-(

Regards,

Murray

Lesson 1

Enkosi si'ki'le'le Africa, well the rest i dont know must mar ask your gardner for some tip's

 

[intensive]

Capping

What is going to happen when I am over my 3 gig cap - will I still be able to browse/download the net at a throttled 64k? Am I going to billed for the megs I download/browse over my cap? Don't want to get a surprize at the end of the month.

 

[fernandopires]

What is going to happen when I am over my 3 gig cap - will I still be able to browse/download the net at a throttled 64k? Am I going to billed for the megs I download/browse over my cap? Don't want to get a surprize at the end of the month.

im supposed to have a 5 gig cap but ive been downloading about 1 gig a day since the first of this month and so far its the 12th so i downloaded round about 12 gigs and i still am. My connection never was stopped and never recieved an email telling me i almost reached my cap.

 

[Web Intact]

Verizon's router to GWI connection? My friend is with another WISP, they also use verizon and his connection was fine.

Well - not all WISP's go through the same router, and not all WISPS share the same wireless backbone - I didn't say the fault was with Verizon, I said it was at Verizon... rtfp

What will radio streaming do to my cap? Highveld 22k stereo. I guess its about 700mb a day?

About 9.9Mb/hr, 240Mb in 24hrs - a typical day at work is 8hrs, so a full month's online streaming (during working hours) should consume about 1.7Gb

What is going to happen when I am over my 3 gig cap - will I still be able to browse/download the net at a throttled 64k? Am I going to billed for the megs I download/browse over my cap? Don't want to get a surprize at the end of the month.

There will be no surprises - -at the moment, persistent heavy users are being throttled.
When the automatic system is implemented, it will probably be email & banking only after hitting your cap. The policy makers still haven't made this clear to us techies yet...

Lesson 1

Enkosi si'ki'le'le Africa, well the rest i dont know must mar ask your gardner for some tip's

Um - what if my gardener is white and only speaks Afrikaans?

 

[diebaas]

Um - what if my gardener is white and only speaks Afrikaans?

Good point, but i've never seen it.

 

[fernandopires]

Mr web intact

Some advice, After you implement the cap then you show allow more p2p and bittorent and you should increase the cap.

 

[Web Intact]

Good point, but i've never seen it.

You've obviously never been to Oranje...

Some advice, After you implement the cap then you show allow more p2p and bittorent and you should increase the cap.

'Advice'? Surely you mean 'request'

 

[JohanG]

Web Intact

Can we have some clarification on whether there will be a cap (no more access) or a threshold (throttled access) when your limit is reached? I keep on getting confused when people talk about cap, as that means 'no more access' in my books.

I'll 2nd the 'request' for an increased 'threshold' to about 20-30GB

 

[buffalobill]

Web Intact

Can we have some clarification on whether there will be a cap (no more access) or a threshold (throttled access) when your limit is reached? I keep on getting confused when people talk about cap, as that means 'no more access' in my books.

I'll 2nd the 'request' for an increased 'threshold' to about 20-30GB

Hark the deafening silence. No official communication since the 17th of last month, isn't it?
Meanwhile, no one knows what the heck is actually going on. I can, for example, still sign up for an uncapped service, because those are the contract forms on the website.
This is just so typical of ISPs since time immemorial because it's run by techies and/or bean counters. The technology is just a commodity item, like baked beans, and the only differentiator is a customer-centric focus - which means ongoing communication and service. As costs come down and the market more cut-throat, this is going to become increasingly important if you want to be more than a bit-player.
Drop me a note if you want someone to show you how it should be done.

 

[Web Intact]

run by techies and/or bean counters

Who does that leave to run a company?

 

[Pilgrim]

Who does that leave to run a company?

The cleaning crew?

 

[WRX1KNP]

No more part of this, my WAP (SENAO) blew up just out of the warranty period by a matter of days

So, we are happily working on Vodacom 3G @ 19c / meg. Fast & reliable. No infrastructure costs (I bought my 3G HSDPA card second hand 18+ months ago for something like R750). OK, not all that cheap but "the pay as you go" works well for us = budget our usage and leave the P2P stuff for my buddies that own the Internet Cafe to download (they have an uncapped XXX YYY account especially for the purpose )

GWI was good while it lasted, but time to move on.

Later - R

 

[fernandopires]

Mr Web Intact
'Advice'? Surely you mean 'request'[/QUOTE]


Yes actually its a request and im sure everyone will want the same.

 

[buffalobill]

Who does that leave to run a company?

Broadly, I guess you'd call them marketers - people who care about the human element of the business, which is more than just sums and IP stuff. And no, marketing in the broader sense is not just selling

 

[buffalobill]

The cleaning crew?

Sadly this is too close to the truth.

 

[Web Intact]

No more part of this, my WAP (SENAO) blew up just out of the warranty period by a matter of days

So, we are happily working on Vodacom 3G @ 19c / meg. Fast & reliable. No infrastructure costs (I bought my 3G HSDPA card second hand 18+ months ago for something like R750). OK, not all that cheap but "the pay as you go" works well for us = budget our usage and leave the P2P stuff for my buddies that own the Internet Cafe to download (they have an uncapped XXX YYY account especially for the purpose )

Hope it works out for you - paying extra for the convenience of mobility is worth it to many... and it's not quite 'no infrastructure costs' is it? You could probably pay about the same price for a new wi-fi CPE/Router if you're prepared to DIY...

For the record, and as a reminder - GWI cost per Mb @ 3Gb is 11.6c, and somewhere around 12-14c for 1Gb topups.
We will also have online credit card payments available. You could also then pay as you go on a 1 Gb by 1 Gb basis...

Broadly, I guess you'd call them marketers - people who care about the human element of the business,

Well - in my view that's kind of a luxury item when a company like us started with a 'just do it' energy and motivation. There were no big bucks thrown in at once to afford a non-essential element like that in terms of operational expenses.

Right now though, we are talking to advertising agencies about building a brand, expanding our call centre, and moving to new premises to accommodate our own data centre and act as a wireless hub. We can't really afford these things right now, but there are people who believe we can if we 'just do it' again...

So yeah - we also agree with you, and things are happening now that will address these shortcomings and undoubtedly improve the overall user experience.

Sadly this is too close to the truth.

Now that's just insulting!

You know where to find us - we have an open door - literally!