Webafrica payment url link redirect.

[gathoobashir]

Hi guys... Can someone please help... We have just recently applied for Fibre with home-connect (on Frogfoot infrastructure), received the log in settings and tried on 3 different routers, 2 pc and on my cell... Problem is, I keep getting a "you need to log into this network in order to access the internet". When I click on the link, the webafrica payment page opens up asking me to make a payment in order to access the internet... The thing is we don't have any accounts or any association with webafrica at all. Extremely frustrating. Any ideas why this is happening?

 

[neoprema]

I won't give you money, but i'll give you some life advice. Avoid Webafrica like the plague!

 

[PBCool]

My guess is the line is still assigned to Webafrica, have Home Connect confirmed its been provisioned on their network.

 

[gathoobashir]

Hi, yes home connect were able to activate the line and supply me with user & pass and also assisted me with trying to connect, but no luck.

 

[PBCool]

Hi, yes home connect were able to activate the line and supply me with user & pass and also assisted me with trying to connect, but no luck.

If you are getting to a Webafrica page I suspect your line hasn't been migrated to Home Connect. Or its a cross connect to a house with a Webafrica subscription.

 

[gathoobashir]

If you are getting to a Webafrica page I suspect your line hasn't been migrated to Home Connect. Or its a cross connect to a house with a Webafrica subscription.

Very plausible... Thank you for thoughts on this.. Will contact home-connect again tomorrow and request they check line was migrated/released or not... Thanks again... Much appreciated.

 

[PBCool]

Very plausible... Thank you for thoughts on this.. Will contact home-connect again tomorrow and request they check line was migrated/released or not... Thanks again... Much appreciated.

Good luck!