Webafrica Problem Anyone?

[BANG_Mutha]

is anyone else having problems connecting to WA's prepaid?

 

[dabouncer]

Yep, down for me 2. All my WA accounts.

 

[[OUPA]MrNutz]

r0ger that...

they are sleeping on the job

 

[Slooth]

Authentication issues. I phoned the support desk and confirmed this. If it does come up please let us know.

 

[[OUPA]MrNutz]

failsafe /fallover systems? = none?

down for an hour already

 

[BANG_Mutha]

this is bull

 

[Slooth]

I checked 10mins ago, no luck!

 

[Slooth]

Any update on the issue?

 

[Slooth]

Up and running

 

[kayvee]

All sorted now they say.

 

[Globetrotter]

I'm primarily a WA user but this is where the backup prepaid IS account comes in handy.

 

[RedhotNeo]

on they site... it reports that the authentication service is down and has not been restored fully

 

[Ludjer]

more info here
http://forums.webafrica.co.za/ADSL Authentication Outage_2391.html

Please be aware we are experiencing a issue on our ADSL Authentication system.
Engineers are currently working to resolve the outage.

Apologies for any inconvenience this may cause.

 

[Fulton17]

Regular issue

Yep was down for quite a few hours - they seem to have issues with thier radius server on a regular basis and I simply can not understand how this problem just never seems to be resolved.

Of course WA support goes downhill after 5 as all team leaders seem to have left and 1 or 2 people are left to man the stations.

I have come to expect this to happen every few weeks at least and think it really is poor that WA just does not seem capable of solving the problem

 

[[OUPA]MrNutz]

ag no man really!!!!

again

nothing on their noticeboard - but i can confirm its downtime again!

2x in 1 week

 

[stocksie]

Not just WebAfrica this morning
MWEB also
Hillcrest KZN

 

[BigAl-sa]

Down for me 05:45 to now

 

[[OUPA]MrNutz]

yeah and the WA support agent doesn't know of anything

 

[PsyWulf]

WA still down

 

[WAangelo]

Hi guys

We are currently experiencing an authentication issue on our radius server.
Our engineers are currently investigating the matter to try and resolve the problem.

We do apologize for any inconvenience this may cause.


Please watch our status page and forums for an update.

http://www.webafrica.co.za/alerts/
http://forums.webafrica.co.za/_2393.html


I will update this thread as soon as the matter is resolved.



Thank you.