Diago
Well-Known Member
I have a Weekender Contract I haven't actively used for approximately a year. Logically it makes more sense for me to convert this to a usable MyMeg 1G package which I can use in my data card since at the moment I am using Pre-paid and I am paying for this contract anyway.
It's been 5 days now and not Vodacom Customer Service or Vodashop Gateway can actually tell me how to start the process or if it is even possible. The staff a Gateway is incredibly rude, to a point that I have walked out of both the Customer Care Centre as well as the Vodashop twice, due to the arrogant and extremely disinterested attitude of the staff and both these branches.
It's simple. I want to convert the contract, I don't want a free phone or data card, I don't want to add a 1Gig package to the contract since it will not ever be used for Voice calls again.
Has anyone actually been able to do this or have any advice as to how to positively resolve this problem ? I am past the point of throwing my toys out of the cot and screaming and shouting, a simply want a yes or no answer and the procedure to follow to this, which neither 155, Customer Care, or Vodashop seem capable or able to do ?
It's been 5 days now and not Vodacom Customer Service or Vodashop Gateway can actually tell me how to start the process or if it is even possible. The staff a Gateway is incredibly rude, to a point that I have walked out of both the Customer Care Centre as well as the Vodashop twice, due to the arrogant and extremely disinterested attitude of the staff and both these branches.
It's simple. I want to convert the contract, I don't want a free phone or data card, I don't want to add a 1Gig package to the contract since it will not ever be used for Voice calls again.
Has anyone actually been able to do this or have any advice as to how to positively resolve this problem ? I am past the point of throwing my toys out of the cot and screaming and shouting, a simply want a yes or no answer and the procedure to follow to this, which neither 155, Customer Care, or Vodashop seem capable or able to do ?
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