Well done ITWeb

As i mentioned in a reply to another topic, don't make the 3GB volume cap the issue, which again is highlighted as the most prominent complaint in this editorial from ITWeb. That is but one issue, and for me, of lesser importance.

Telkom can very easily argue against that and have done so. They cannot argue against a bad service, irrespective of the non-guarantee clause. The bad service is primarily attributed to congestion, over-subscription and network shaping. If these issues were solved, then everyone should be happy running a capped service as it would typically run at just below 64KBit. To quote a circular from MWeb:

<i>Should you send more than 3 Gb of data or receive more than 3 Gb of data in a single calendar month, your access speed will be reduced to just a little slower than 64 Kbps for the rest of that month. </i>

This is not the case, as even the non-capped service runs way below 64Kbit. No wonder the capped service is almost non-existent, and there lies the main problem. The cap is a feature of this service, but we have accepted this feature on the basis that it would be a slower service when capped, not something that's unusable.

If Telkom can solve the network network congestion and lack of international bandwidth, maybe we'll find that the capped service is usable.
 
Hi Merlin

I agree fully with you here. Unfortunately this article was not written from the letters or information that I send, but from the forum. After I received the first draught I send some information (like the previous poll results and bandwidth concerns) to the writer, but I think he was working against a deadline and could not include this.

But even though there are more pressing issues, many people are now visiting the site, with many new members, which mean that we will have a better chance of achieving something.

Regards,

RPM
[email protected]
 
rpm -

I am thrilled to see a site like this one up and running. As a user looking for a 24 / 7 connection Finding this sort of information is invaluable. With this in mind can I raise some questions

1) What else can we use
2) Is wireless an option
3) Does Telkom or "The Provider" make this "Cap" aparent in the contracts.

Thanks for you feed back

Lost
 
yes Thank you IT WEB

if it wasnt for them i would never known of Myadsl.co.za
 
Thanks ITWeb.

Just one thing, as per the article .

Weldrick says end-users should assess their requirements carefully, and if high-volume downloads are important to them, they should look at more appropriate solutions such as ISDN or leased lines for which the correct bandwidth may be allocated.

Just so we can pay them more money. Sucks doesn't it.
 
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