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Steak... medium rare
From: Chicken Licken [mailto:[email protected]]
Sent: 04 August 2012 02:10 PM
To: yyyyyy yyyyyyyyy
Subject: Message from xxxx on Chicken Licken Website
A message has been sent from the Chicken Licken Website. Find the details below:
First name: xxxx
Last name: xxxxxx
Email: [email protected]
Tel:
Message: Hi, You don't have a list of your stores with addresses & contact details on your site? Where are people suppose to get this info from? Thanks xxxx
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Good day xxxx,
You can call our Head Office or email us to request a number for the store you would like. Unfortunately, we do not issue lists of our stores to the public.
Regards,
yyyyyy yyyyyyyyy
Operations Administrator / Customer Care
Tel: 011 493 yyyy
Fax: 011 493 yyyy
Email: [email protected]
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xxxx xxxxxx [email protected]
6 Aug
to yyyyyy
Hi yyyyyy,
What logic is there behind this reasoning? The majority of companies on the web has a list with addresses & contact numbers for all their outlets.
I don't even know where the closest store to me is so how could I possibly ask you you for contact details for something that might not even exist. Secondly lets say I'm driving around Pietermaritzburg for example and feel like CL, how would I find a store?
I really do not understand the companies stance on this, makes absolutely no sense.
Regards
xxxx
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yyyyyy yyyyyyyyy [email protected]
6 Aug
to me
Good day xxxx,
My apologies, but that is a decision that management has made. If you tell me what area you are in then I can help you as to where your nearest store would be located.
Regards,
yyyyyy yyyyyyyyy
Operations Administrator / Customer Care
Tel: 011 493 yyyy
Fax: 011 493 yyyy
Email: [email protected]