What does warranty cover?.

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Maruti.learns2rock

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Let me first say english is not my language but I will try, to write so everyone can understand so many can get help.

I have a warranty policy with SA warranty for my car, it's 2009 Honda Jazz I pay monthly premium of R359. When I took out the policy last year the sales consultant, told me I'm covered for mechanical and electrical faults.

So lately I noticed that the is something wrong with my front lights, the are all working. The driver's side light does not light that far and it's more bright. I have tried to adjust it nothing still the same.

So Monday I went to Honda to book my car for service, they said the will check the light bulb holder maybe the is something wrong with the machine. So I called SA warranty and told them what is happening.

The consultant told they don't cover things like that. The fix things if my car was standing by the road.

I would like to know what does exactly does warranty cover. I know wear and tears are not covered. But I thought me paying R359 I'm covered for things like this. Since I didn't break anything.
 
- “mechanical breakdown or electrical failure” means, for the purpose of this
policy, the breaking or burning out of any of the components listed in the Components
Covered section, due to a mechanical breakdown or electrical failure that causes
the component to suddenly stop functioning, needing repair or replacement,

- “
) Wear and tear
For the purpose of this policy, wear and tear is defined as the ongoing weakening
of a mechanical component which results naturally from use and/or age. If your
principal policy is still valid, wear and tear will be covered up to the limit stated
in your principal policy. If your principal policy has expired, then in the event of
wear and tear and/or failure as a result of wear and tear, the amount claimable
will be 50% of the cost of repairs or 50% of the stated benefit amount, whichever
is the lesser amount. Please also refer to the policy Definitions section of what
a mechanical breakdown is, for more clarity

Some of the statement from the policy contract.
 
Last edited:
I am on the cover 2 package, covers decent amount.

Just check your policy for you are covered and for how much.


8af146761b279febfe61bc4565877aff.jpg
 
Components covered
The components below are covered for the difference between the cost of repair
and the policy benefit up to the maximum limits as stated in the Schedule of
Benefits section. Should your principal policy claim be rejected due to your
inadvertent breach of policy conditions, you will receive a maximum of R 1 000.00
of the actual cost of repair or the full claim value, whichever is the lesser amount.
One claim per policy.
Engine
All internal components, excluding decarbonisation and blown cylinder head gaskets.
Gearbox
1) Manual Transmission: All internal components, plus gear lever and linkages.
2) Automatic Transmission: All internal components, plus torque convertor, gear
lever and linkages.
Differential
All internal components.
Transaxle
All internal components.
Transfer Box
All internal components, including gear lever and linkages.

Free Wheel Hubs
Complete unit (applicable to 4x4 vehicles only).
Front Wheel Drive Unit
External drive shafts, CV Joints couplings, hubs and hub bearings and drive flange.
Mechanical Breakdowns or Electrical Failures
Only if the component is covered by the principal policy.
Casings
Engine block, cylinder head, gearbox and differential and drive unit casings and
inlet and exhaust manifolds are covered in the event of damage being brought
about by the failure of a covered component.
Cambelt Failure
Subject to policy liability.
Alarms and Immobilisers
Only units fitted by the original manufacturer.
Vehicle Audio Systems
Only units fitted by the original manufacturer.
Transponder Key
Only units fitted by the original manufacturer and only in the event of
mechanical breakdown.
Please Note:
Overheating
Failure as a result of overheating.

My policy has two covers the other one being principal policy. The consultant said I don't have to pay for anything if it's mechanical or electrical faults.
 
Gtx Gaming said:
Innovation group, was sold to me by the dealership. Cost 14k for 2 year unlimited km, I drive 85km a day so so worth it for me.
Click to expand...

Great, thank you, the deal looks very good and is worth it in the long run.
 
Update nothing wrong with the light bulb machine, the globe is burned they charged me R830 f@@@@@ expensive if you ask honda is overpriced.
 
Maruti.learns2rock said:
Let me first say english is not my language but I will try, to write so everyone can understand so many can get help.

I have a warranty policy with SA warranty for my car, it's 2009 Honda Jazz I pay monthly premium of R359. When I took out the policy last year the sales consultant, told me I'm covered for mechanical and electrical faults.

So lately I noticed that the is something wrong with my front lights, the are all working. The driver's side light does not light that far and it's more bright. I have tried to adjust it nothing still the same.

So Monday I went to Honda to book my car for service, they said the will check the light bulb holder maybe the is something wrong with the machine. So I called SA warranty and told them what is happening.

The consultant told they don't cover things like that. The fix things if my car was standing by the road.

I would like to know what does exactly does warranty cover. I know wear and tears are not covered. But I thought me paying R359 I'm covered for things like this. Since I didn't break anything.
Click to expand...

Read the contract you signed for the product you signed for.

It will include everything.
 
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