What happened on 6 May?

S

StevenC

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Last night I went for supper, and my session timed out at 6PM as usual. I get back to my PC at 7PM, and find I can't connect. Using a Netgear DG834 Router, and basically it wouldn't get past the Initialize LCP stage. I tried phoning 0800 375375 and waited on hold for over an hour, with the message of high call volumes, etc. Don't know if that number is a 24 hour, 7 days a week kind of thing.

Net has reconnected as of 3 hours ago, so I am guessing it was Telskum's fault and they have since fixed it. However, I dont have time to sit on the phone to a hold message today, wondering if this happened to anyone else?

I stay in Claremont, Cape Town by the way, 384 KBs with Cybersmart.
 
ok. this happened to me to. This is A TELKOM Problem. Every 24hours your account resets. So when it dose some times there is a ghost connection still connected to the Exchange.

So it SHOULD Drop you but if it dose not then that it. I was out for 7.5 Hours.

Cheers
BB :)
 
I had the same thing from about 3pm Thursday to 5am Friday. Called 0800375375 though and wasn't holding for long, logged a fault, and they called me back the next day by which time it was sorted.

This was in Ladysmith, Natal.
 
eremos said:
I had the same thing from about 3pm Thursday to 5am Friday. Called 0800375375 though and wasn't holding for long, logged a fault, and they called me back the next day by which time it was sorted.

This was in Ladysmith, Natal.
Click to expand...

With a "y" not an "i" :p
 
I had exactly the same problem last night (Rondebosch exchange, Cape Town). After holding for an hour, they were unable to help and said they would need to do tests on the port at the exchange this morning. By 8.30am this morning I still wasn't connected. I am at work at the moment, and crossing fingers that it would be fixed when I get home.
 
I had the same problem on Friday and also holding on for a f@king hour!!!!
Telkom was out in our region till 23:00
 
bladebob said:
ok. this happened to me to. This is A TELKOM Problem. Every 24hours your account resets. So when it dose some times there is a ghost connection still connected to the Exchange.

So it SHOULD Drop you but if it dose not then that it. I was out for 7.5 Hours.

Cheers
BB :)
Click to expand...


u can try get telkom 2 do a line reset.
 
Ah, ok thanks for the answers guys :)

Thought it was Telskums fault. Is this a regular occurrence? Or just a random thing?
 
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