What Telkom needs to do to survive

Nemoneiros

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What Telkom needs to do to survive

For Telkom to remain competitive and relevant in the next decade it needs to invest in new technologies and revenue streams now.

This is the view of Sabelo Dlamini, Senior Research and Consulting Manager at the International Data Corporation (IDC), who was speaking to CNBC Africa.
Is Sabelo going to write an open letter or consult with them?

or is it only pillow speak; let's talk about them and my opinions
 

garyc

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These comments come from a company (IDC) that provides information to marketing companies, and not from a tech company. This is why the suggestions sound like a collection of the current buzzwords.
 

elvis_presley

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Wow, I hope nobody's paying IDC for this kind of advice. Looks like he's found the latest 5 tech buzzwords and repeated them in an interview.

I don't think Maseko's done a good job with Telkom, but he's done a lot better than running off and buying a bunch of buzzy tech and creating a giant pile of international competitors that they didn't have before.
 

Swa

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They should stick to their core business. It's trying to branch out that caused the problems in the first place. Telkom has a footprint that no other provider has so they can easily undercut and provide a better service than anyone else.
 

ThinkCentre

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Telkom needs to be client driven and service delivery must be the top priority!
 

Xues74

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Telkom will lose the battle and will have to be forced into privatisation. This will enable a better market for competition and give the "Joe Public" a broader choice for service providers
 

elvis_presley

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They should stick to their core business. It's trying to branch out that caused the problems in the first place. Telkom has a footprint that no other provider has so they can easily undercut and provide a better service than anyone else.
HAD a footprint - remember they're decommissioning their copper network.
 

Incog Nito

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Pardon me, but what credibility does this person and the IDC have? Who/what are they and with whom are they in bed with?
If this is their opinion of a turn around strategy, then “Thank you, have a nice day, shut the door on your way out”. What drivel!
Or is he currying favour to get a tender?

Telkom needs 21st century thinking and strategy. The current decision makers are copper and transmission/transport experts and need to retire. We live in an IP/internet society. Business needs and requirements have changed drastically.

As an aside, a small business owner wanted TSA to host his company’s website...
Has anyone here tried to do this? Then you know the frustration and problems a business owner is faced with and why he moved elsewhere for quicker gratification.

The brains and foresight-gifted employees left long ago. What’s left are those biding their time to retirement, the too-lazy-to-work, and the unskilled-for-the-real-world, and NOT vanguards of the new tech revolution.
 

adnaanhitman

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Jun 24, 2012
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Telkom must learn to respect their customers & improve their customer service. But why are we trying to save them?They deserve this "sinking ship" situation they got themselves into. They've literally bn stealing from us & ignoring the cries of their subscribers. They deserve whatever happens to them. Let's not forget all the sh** they've put us through.
 

MidnightWizard

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Dlamini highlighted that Telkom gave its competitors an advantage in the fibre market by starting late, which means it lost its fixed-broadband dominance.

Many many people suggested to Telkom to get going early and replacing copper with fibre
Seems they were unable to listen
or
Perhaps were too lazy / disinterested ?
Perhaps they were somehow constrained by external factors ? ( political interference ? )

Whatever speaking from personal experience
Our complex already has Telkom COPPER to all units with trunking etc etc from the closest main road
SO
It would be pretty easy for them to change this over to fibre and do a complete complex fibre install
Even suggested it to them as they have other close by single fibre installations
WHAT happened ...

FROGFOOT is now currently trenching the whole area and will do installs for a large number of complexes in the area.
Digging up the same old pavements and right-of-way places as Openserve / Vodacom / DFA / Link-Africa
Talk about WASTE !
 
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