What's a good isp

Limbo2020

Active Member
Joined
Jan 16, 2021
Messages
39
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Location
Alberton
Hi everyone, I'm looking for a good and reliable isp.
And especially with good international line and has a good feedback.
I have now Vox telecom with an 400 mps line.
And I have a lot of issues with the line.
When I'm looking on the internet it says different stories.
Wich isp can you advise me?
 
Well they all have their problems, just look at the "preferred" ISP's on MBB threads here on the forum, they all seem to feel boggerol for their clients.
But stay away from Telkom, Mweb, Webafrica.
I will choose between the top 4. Afrihost, RSAweb, Axxess and Cool ideas, not that they are free from problems and bad support.
 
Hi everyone, I'm looking for a good and reliable isp.
And especially with good international line and has a good feedback.
I have now Vox telecom with an 400 mps line.
And I have a lot of issues with the line.
When I'm looking on the internet it says different stories.
Wich isp can you advise me?
 
Hi everyone, I'm looking for a good and reliable isp.
And especially with good international line and has a good feedback.
I have now Vox telecom with an 400 mps line.
And I have a lot of issues with the line.
When I'm looking on the internet it says different stories.
Wich isp can you advise me?

Hi Limbo

I would say good ISP is one that will assist you/address your concerns promptly when you request it; and then also go the extra mile

While service uptime is mainly dependent on the FNO you choose/available for your address, we at Krypton Web will go the extra mile in advising our customers regarding any shortcomings they might have on their home networks like WiFi deadspots due to distance, IP clashes (especially those cause by other Hardware being setup incorrectly), or other general tech related issues that most other ISPs will not touch as its "not an internet related issue" - in particular work VPNs on their company/personal laptops

If you are in Cape Town, look us up: www.kryptonweb.co.za
We have been nominated as a Top 5 ISP in Cape Town for 2 years running, in the KFM Best of the Cape Awards
You can also chat to us via WhatsApp on 0875513456 or by clicking here: https://wa.me/+27875513456
 
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Just stay as far away as you can from Cool Ideas. I never had such bad customer experience, constant disconnects, speed issues and even a unauthorized downgrade that happend, in all the time I had internet. I would rather use dial up.
 
Just stay as far away as you can from Cool Ideas. I never had such bad customer experience, constant disconnects, speed issues and even a unauthorized downgrade that happend, in all the time I had internet. I would rather use dial up.
Hi, have you tried escalating this with us? We have a whole thread.
 
I've found them to be okay, but nothing spectacular for (LTE) support, and definitely not worth anything on this forum.

They do respond to tickets timeously, but not always with the expected outcome.

Are there any reasons you'd recommend them for fibre, as I may want to consider them in future ?
 
Vox and Mweb and WebAfrica are the trifecta to avoid. Like the Bermuda Triangle.

Update:

Well, now it's just a bifecta ... but every bit as devastating!

 
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