What's a NORMAL failure?

bekdik

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I exist only in my own mind ...
From SAIX NOC:

Notice Ref : NN0006819
Failure Type : Fault Condition
Status : Cleared
Problem Description : Other - No ADSL service
Impact : No Connectivity
Time Down : 2011-04-13 14:01
Time Up : 2011-04-17 10:32
Sites : Sea Point 11
Affected : ADSL users
Cause : Normal Failure
Resolution : ADSL traffic to ESR stable.

I would expect any failure to be abnormal?
 
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