What's a NORMAL failure?

[bekdik]

From SAIX NOC:

Notice Ref : NN0006819
Failure Type : Fault Condition
Status : Cleared
Problem Description : Other - No ADSL service
Impact : No Connectivity
Time Down : 2011-04-13 14:01
Time Up : 2011-04-17 10:32
Sites : Sea Point 11
Affected : ADSL users
Cause : Normal Failure
Resolution : ADSL traffic to ESR stable.

I would expect any failure to be abnormal?

 

[lws]

The warranty lapsed

 

[Brieuse]

From SAIX NOC:



I would expect any failure to be abnormal?

my guess is a Seacom failure would be a "normal" failure. As it happens often

 

[Joopzor]

http://www.speedtest.net/result/1257736718.png

MWEB is just sucking, IS users on teh Q3L server currently running with max 80 pings compared to MWEBS 420... The speed test says it all. Fine MWEB are having problems, but they're happening to often now and the idiots in technical support give less information than the actual recorded holding message...

I'm shopping - any reccomendations?

http://www.speedtest.net/result/1257736718.png

 

[Pada]

Nicely spotted bekdik

 

[Srack0verflow]

i sepose a router dieing after being used every day for 6 years could be considered normal

 

[Kaine]

my computer dying because I spilt coffee in it while cleaning it could be considered normal