Surf n Turf.
Came with a steak so think I swear it was a minute steak (and was about 100g as opposed to the advertised 200g). Asked for rare, they didn't even cook the thing. It still had ice-crystals in the middle and was completely blue - not even a sear on the outside. Manager says they'll do it again. Instead, he brings back the same steak and calamari, but now they've burnt the steak to the point that it is so overdone, tough and inedible that I just pushed it aside and focused on the calamari. Calamari look dark at this point because they didn't do a fresh batch, they simply doused it in more basting and cooked it again. It was like chewing on rubber with sweet gravy powder.
By this point food had been finished at the table so I didn't want them to make it again - they had the chance to do that already. Instead I expected it to be taken off the bill because I ate none of it. But the manager sends the waiter to tell me they will take R60 off the bill. The surf n turf was R150. So I paid R90 for two pieces of rubbery calamari and two slices of basting-flavoured leather. The sushi starter that we had was old as well - the rice had dried up to the point of it sticking to the roof of your mouth every time you tried to chew.
I decided not to make a scene about any of this as it was a date. I simply won't return.
I've never understood restauranteurs' reluctance to refund someone for legitimate issues. The R90 they secured last night cost them thousands in future revenue. Very, very silly management...
