Where do I find an expert Windows Server 2008 admin to help me?

PhireSide

Honorary Master
Joined
Dec 31, 2006
Messages
14,280
Since it's a new install I am ruling out a fragmented disk. Plus Server 2008 should automatically do background defragmentation as well. I don't think it's hardware as it developed suddenly. But you never know. Do you do Windows Updates regularly?
 

CheekyC

Senior Member
Joined
Nov 25, 2013
Messages
515
Since it's a new install I am ruling out a fragmented disk. Plus Server 2008 should automatically do background defragmentation as well. I don't think it's hardware as it developed suddenly. But you never know. Do you do Windows Updates regularly?

yes brand new install. i dont do the windows updates. the company responsible for the server admin would do that i would think. not sure if done though. seeing that it is a new install maybe no patches have been applied/ but i will find out
 

PhireSide

Honorary Master
Joined
Dec 31, 2006
Messages
14,280
You should be able to check under Control Panel, Programs and Features, Installed Updates. I am not sure what the French nomenclature would be. It will at least give you an idea if there were patches installed that might have affected it.

I think maybe get the guys to remove the latest apps that they can remove safely and see if it improves. It sounds like a driver/software/patch conflict to me. I am out for the eve but good luck man! Hope you get it sorted :) keep us updated though
 

CheekyC

Senior Member
Joined
Nov 25, 2013
Messages
515
You should be able to check under Control Panel, Programs and Features, Installed Updates. I am not sure what the French nomenclature would be. It will at least give you an idea if there were patches installed that might have affected it.

I think maybe get the guys to remove the latest apps that they can remove safely and see if it improves. It sounds like a driver/software/patch conflict to me. I am out for the eve but good luck man! Hope you get it sorted :) keep us updated though

thanks..!!!

will let you know here
 

Zakaria.k

Member
Joined
May 14, 2014
Messages
14
I have the same problem all the time in SA, except we provide the server support and someone else provides the specific software and we always get blamed for this similar problem. Most of the time the problem is simple, the version of the software installed can not utilised the new hardware efficiently or some config changes are needed and slows the entire system down.
What I do is replicate the environment within a test lab with a similar as possible hardware of even used the same hardware buy start with basic installation and that configure one step at a time. If you have the same problem, that you know its either your software or a setting or config than needs to be changed. If everything works find that you know and have some proof that the problem is coming from the environment and then you can start digging. This simple procedure has help me many time over the last few year and most the them time forced the customer to force the other party to get involved in finding solution instead of blaming me.

Hope this helps.
 

CheekyC

Senior Member
Joined
Nov 25, 2013
Messages
515
I have the same problem all the time in SA, except we provide the server support and someone else provides the specific software and we always get blamed for this similar problem. Most of the time the problem is simple, the version of the software installed can not utilised the new hardware efficiently or some config changes are needed and slows the entire system down.
What I do is replicate the environment within a test lab with a similar as possible hardware of even used the same hardware buy start with basic installation and that configure one step at a time. If you have the same problem, that you know its either your software or a setting or config than needs to be changed. If everything works find that you know and have some proof that the problem is coming from the environment and then you can start digging. This simple procedure has help me many time over the last few year and most the them time forced the customer to force the other party to get involved in finding solution instead of blaming me.

Hope this helps.

Thanks. I have done many many tests. The fact is that the server is slow without any of my software running. I have even stopped the DB service. The app runs great on another similar environment and ran fine up to Monday night when I migrated and did post checks. On Tuesday they installed a fews thing and then things went pear-shaped. They installed things like MalwareBytes Office2010, Dell Server Admin ,Adobe, etc. on Server 2008R2
 

Pho3nix

The Legend
Joined
Jul 31, 2009
Messages
30,593
Thanks. I have done many many tests. The fact is that the server is slow without any of my software running. I have even stopped the DB service. The app runs great on another similar environment and ran fine up to Monday night when I migrated and did post checks. On Tuesday they installed a fews thing and then things went pear-shaped. They installed things like MalwareBytes Office2010, Dell Server Admin ,Adobe, etc. on Server 2008R2

On a server:erm:
 

CheekyC

Senior Member
Joined
Nov 25, 2013
Messages
515
Cool looks like it has been solved after many months.... They raised a Dell support ticket and was told to:

iDRAC7 Firmware Version 1.57.57, A00, released5/6/2014, Recommended, *May take 8-15 minutes to complete
Lifecycle Controller firmware update Version 1.4.2.12, A00, Released 5/13/2014, Optional
Bios Firmware Version 2.1.2, Released 3/3/2014, Recommend, requires immediate reboot

and now it seems perfect.... I was telling them that it was the disk subsystem.

Why they did not do that in the beginning I dont know but the support company blamed my software. Harsh words were spoken between my customer and the support company. Now they have egg on their face....


Thanks a million for all the guys that logged in and helped.....
 

HunterGR

Expert Member
Joined
Nov 30, 2011
Messages
2,140
Glad it is sorted, it can really frustrate someone when you know there is a problem but cant get it sorted :)
 
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