while waiting for a phone

nk1

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Aug 3, 2005
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I.m sitting at Neotel now waiting for a replacement phone and a guy walked in flung his phone at reception and wants to cancel along with some choice words. very funny. I.ve been here now for over an hour - unbelievable.
 
Ha ha I was going to comment on it on another thread but didn't. Now I am.

This forum is becoming like twitter with members giving us blow by blow coverage of their daily activities! The joy of the mobile age. Ther other day we had a running commentary on the "Sports Cafe chronicles" and now "The Bold and Neotel"
 
I.m sitting at Neotel now waiting for a replacement phone and a guy walked in flung his phone at reception and wants to cancel along with some choice words. very funny. I.ve been here now for over an hour - unbelievable.

Bet he got service though!

You been there so long! why not do the same!
 
give us some feedback!

im dying to hear what happened now!

you got me hook, line and sinker!
 
Sorry people, was shuffled around the Neotel offices for a bit.
Could not throw my toys because I was already being attended to when this was happening.

So it took me a grand 90minutes - I tried to make sure that everything was working when I left there but alas there systems were down - so at this stage I'm not even sure whether the replacement phone is active - oh the joy of having to call Helpdesk when I get home.

Will keep you'll updated - promise.
 
spot on there. I can't even get hold of the help desk.
As i suspected nothing is working, connecting the the net gives me invalid username password.
I tried 15 times to get hold of the help desk - their IVR system is poked.
One has to wonder if anything actually works there.
 
lol... had the same issues calling them today. I think they knew somehow that I was calling to cancel the contract... and just dropped the line dead the 8 times I called. I eventually got through on the complaints line:/ You get the "All our operators are busy" for a while, but eventually there's a response, and they seem able to deal with stuff.

Good luck.
 
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