White Smoke from PC

I'll play devil's advocate here and say that the op should not have built his own machine if he didn't know about a simple voltage switch and what it should be set to.

It's like selling permanent markers with a lid on but the person buying it doesn't know how to remove the lid.
You can't blame the seller for providing a lid.
 
SauRoNZA said:
They will probably be difficult about it.

But I would argue...

1. Why was it set to 110/115 by default.

2. Why are they selling a product for the US market in South Africa.
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That is highly illegal and dangerous.
 
325i said:
Ahh dam should have had some holy water ready :D



I spoke to the callcenter person and asked what can I do they said they will call me and arrange for it to be picked up and sent for testing. Is it possible now to ask for that option instead?
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I never call them, do it all through the website.

So just do that.

Electric said:
Why mention anything about the voltage selector?
This PSU simply turned on with a puff of smoke.
it must go back.

Simple.
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I wouldn't volunteer it either, just saying if they did want to fight about it.
 
Does anyone have a link to the relevant legislation. I tried to search, but keep getting wiring regulations, not specific appliance related law.
 
Lol. Reminds me ... In the early 90's our company started selling PC's that we assembled. Got a new range of PC. I assembled it and it ran perfectly for about an hour, then poof! On the way to the distributor I noticed the PSU setting was on 110. Flipped it to 220 and swapped it out (my bad). Amazing that the PSU ran fine for an hour though.
 
Electric said:
I'll play devil's advocate here and say that the op should not have built his own machine if he didn't know about a simple voltage switch and what it should be set to.
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True I should not have, thought I could do it fine, feel like a **** now.

Feel like returning the whole lot of parts and just buy a pre-built one like I should have :(
 
biometrics said:
Lol. Reminds me ... In the early 90's our company started selling PC's that we assembled. Got a new range of PC. I assembled it and it ran perfectly for about an hour, then poof! On the way to the distributor I noticed the PSU setting was on 110. Flipped it to 220 and swapped it out (my bad). Amazing that the PSU ran fine for an hour though.
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That is amazing, doesn't compute though.
 
325i said:
True I should not have, thought I could do it fine, feel like a **** now.

Feel like returning the whole lot of parts and just buy a pre-built one like I should have :(
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No man, it's good to learn to do this stuff. School fees.
 
biometrics said:
And no components were damaged! They don't make stuff now like in the old days ...
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Dunno about that. Coming from a Burroughs background my first exposure to clones were the Sperry PCs which were pretty solid boxes. However when local assembly arrived in the form of Computer Warehouse (? think that was the company) things became far more interesting - had a few of those that actually caught fire.
 
325i said:
True I should not have, thought I could do it fine, feel like a **** now.

Feel like returning the whole lot of parts and just buy a pre-built one like I should have :(
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Sorry, I didn't mean to make you feel bad.
There's nothing wrong with what you did.
Just like there's nothing wrong with Takealot selling you the PSU with the incorrect voltage switched.

The point is, they won't really know any better if you just RMA the thing as being damaged.
 
SauRoNZA said:
I never call them, do it all through the website.

So just do that.



I wouldn't volunteer it either, just saying if they did want to fight about it.
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Then other customers will get caught and possibly injured.
 
9
Electric said:
Sorry, I didn't mean to make you feel bad.
There's nothing wrong with what you did.
Just like there's nothing wrong with Takealot selling you the PSU with the incorrect voltage switched.

The point is, they won't really know any better if you just RMA the thing as being damaged.
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No worries, I know you didn't mean it, just feeling like an a** lol :D

For some reason it is not letting me do the exchange/return option, it still shows as my parcel being on route.
 
MickZA said:
Dunno about that. Coming from a Burroughs background my first exposure to clones were the Sperry PCs which were pretty solid boxes. However when local assembly arrived in the form of Computer Warehouse (? think that was the company) things became far more interesting - had a few of those that actually caught fire.
Click to expand...

Computer Warehouse (iirc) sold the cheapest nastiest crap. They would run for a year and then disappear. Rinse repeat.
 
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