Darth Garth
Executive Member
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Who makes the most reliable computers? Lenovo, closely followed by Apple, if you believe online service and support company Rescuecom's latest reliability audit, derived from more than 20,000 calls made by the firm's customers during the second quarter this year.
Rescuecom assigned a reliability rating to computer vendors. Lenovo, in its guise as provider of IBM desktops and notebooks, scored 243. Apple attained 201. Third-placed HP/Compaq scored a mere 12. Dell's rating was 4, Gateway -12 and all the rest together scored -16.
What's in a number? According to Rescuecom, the scores factor each vendor's US market share - the data's from Gartner, it said, and covered the last four years - against the number of support calls the company received for each manufacturer's products. The result is a measure of how likely it is to receive a cry of help regarding a given vendor's offering, all other factors - like the fact there are a lot more Dells out there than Macs - being equal.
http://www.reghardware.co.uk/2006/10/16/rescuecom_reliability_audit/
PS:
I have a Lenovo laptop
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Rescuecom assigned a reliability rating to computer vendors. Lenovo, in its guise as provider of IBM desktops and notebooks, scored 243. Apple attained 201. Third-placed HP/Compaq scored a mere 12. Dell's rating was 4, Gateway -12 and all the rest together scored -16.
What's in a number? According to Rescuecom, the scores factor each vendor's US market share - the data's from Gartner, it said, and covered the last four years - against the number of support calls the company received for each manufacturer's products. The result is a measure of how likely it is to receive a cry of help regarding a given vendor's offering, all other factors - like the fact there are a lot more Dells out there than Macs - being equal.
http://www.reghardware.co.uk/2006/10/16/rescuecom_reliability_audit/
PS:
I have a Lenovo laptop