why is Afrihost buggered but Axxess not?

fffffffffffffffffffffffff..........ck Youtube full speed, but NZBs limited to 50KB/s. Why axxess, why?
 
fffffffffffffffffffffffff..........ck Youtube full speed, but NZBs limited to 50KB/s. Why axxess, why?

If you're getting full speed on YouTube, it's probably due to priority on the network. I'm not sure exactly how Axxess do their QoS, but I believe it's similar to ours :)
 
That's the problem, after moving backbones... Being shaped or whatever to easily
 
If you're getting full speed on YouTube, it's probably due to priority on the network. I'm not sure exactly how Axxess do their QoS, but I believe it's similar to ours :)

Here is my problem :)

https://www.axxess.co.za/aup.php

justUncapped Express+ / ADSL Uncapped Fibre

Daytime Policy
There's a usage threshold (as described below). Should a product threshold be exceeded during any 10 consecutive calendar day period, the speed for the respective service will be halved between 7:00am to 19:00pm during weekdays.
Connection Speed 10 Day Rolling Window Lowered to
384Kbps [192Kbps upload] 5GB 192kbps
512kbps [256Kbps upload] 10GB 256kbps
1024kbps [384Kbps upload] 20GB 512kbps
After Hours Policy
Between 19:00pm to 7:00am the account speed will be restored to full line speed up to 10Mb/s (not account speed). Based on network performance and the customers average usage, the Axxess Protocol Manager may manage Peer to Peer, HTTP Downloading and NNTP traffic.
Please note that public holidays do not form part of the afterhours policy, should a public holiday fall on a weekday the same daytime and afterhours policies apply as stated above.

That ain't happening 50kb/s is not half of my 10mb line and I did get full line speed after 7pm either. I know you are not directly responsible for axxess, but they have not graced us with Axxman (Axxess rep) yet. Also 200gb on a uncapped 10mb line is not a lot. IIRC on a Afrihost uncapped 4mb you told us we should be able to do 250gb before anything happens.
 
How many gigs have you downloaded this month? In the Afrihost threads they're saying that 45GB is considered excessive on 1Mb uncapped with 200GB being the upper limit on the faster accounts.

Sorry for this late post...I am currently on a 4mb line (uncapped) with MTN, and they throttled me last month on the 21st of July when i was only at 68BG...can you believe :mad:
 
Sorry for this late post...I am currently on a 4mb line (uncapped) with MTN, and they throttled me last month on the 21st of July when i was only at 68BG...can you believe :mad:

We don't throttle any of our DSL products. As you can see from the dates, much of this info is almost a year old and our policies have evolved greatly since then. We don't throttle ever, and we only shape (normal) Uncapped accounts when there is excessive demand (and only on P2P and downloads).

If what you experienced felt like throttling, there may be other issues at work which we can diagnose if we do some troubleshooting. Drop me PM
 
We don't throttle any of our DSL products. As you can see from the dates, much of this info is almost a year old and our policies have evolved greatly since then. We don't throttle ever, and we only shape (normal) Uncapped accounts when there is excessive demand (and only on P2P and downloads).

If what you experienced felt like throttling, there may be other issues at work which we can diagnose if we do some troubleshooting. Drop me PM
...i was definitely throttled...saw it in my/their Control Panel...
 
Top
Sign up to the MyBroadband newsletter
X