WHY SO SLOW

N

n1ckna5

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Mweb : http://www.speedtest.net/result/2107112511.png

Trottling? or what exactly? I don't understand how my upload is faster..?

At night it just suddenly kicks in...

Been like this for about a month now. When you pay for something and dont get what you're paying for. I'm sure we've all experienced this.

-Very annoyed man
:confused::confused:
 
That is a horrible latency for local, what line speed are you on? Looks like a line problem or something, PM the Mwebguy he usually responds asap.
Here is my speedtest
 
It could also be a congested exchange issue.

You can have a look at the List of congested exchanges thread to see if you're not in one of those affected areas.

It could also be that you have something that is downloading automatic updates, which could also cause that kind of behaviour.
 
Pada said:
It could also be a congested exchange issue.
Click to expand...

I'm on the Pierre van Ryneveld exchange (TRYP01) using MWeb uncapped and from 18:00 till 21:00 every night my ADSL is nearly useless (3 hours to download a 20MB YouTube clip).
So if you're seeing the same speed issues like clockwork in the evenings it's most likely a congested Telkom exchange.
 
Paul_S said:
I'm on the Pierre van Ryneveld exchange (TRYP01) using MWeb uncapped and from 18:00 till 21:00 every night my ADSL is nearly useless (3 hours to download a 20MB YouTube clip).
So if you're seeing the same speed issues like clockwork in the evenings it's most likely a congested Telkom exchange.
Click to expand...

PvR still congested?

My brother stays there and I know his line used to suffer from congestion late afternoons/early evenings. Recently it's been fine though.
 
n1ckna5 said:
Mweb : http://www.speedtest.net/result/2107112511.png

Trottling? or what exactly? I don't understand how my upload is faster..?

At night it just suddenly kicks in...

Been like this for about a month now. When you pay for something and dont get what you're paying for. I'm sure we've all experienced this.

-Very annoyed man
:confused::confused:
Click to expand...

Hi n1ckna5

Send me a trace route to a local and international site so I can investigate.
 
grim said:
PvR still congested?

My brother stays there and I know his line used to suffer from congestion late afternoons/early evenings. Recently it's been fine though.
Click to expand...

I'll do some tests to make sure but it's like clockwork. After 21:00 it gets a lot better.
 
Test with another Router?

Also thought it was a congested Exchange and when tested with other Router, there was no more issues.

It's a hunch, but try a different router at that time to see if it improves it
 
Hummercellc said:
Slow this side as well since yesterday, 033 212. Richmond KZN.

Afrihost is fine just switched accounts. :wtf:
Click to expand...

Hi Hummercellc

Send me a trace route to a local and international site please.
 
Tracing route to mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 42 ms 38 ms 40 ms 41-133-244-1.dsl.mweb.co.za [41.133.244.1]
3 40 ms 49 ms 39 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 258 ms 254 ms * 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 267 ms 268 ms 279 ms TenGigE-1-1-0.vic-jinx-2.mweb.co.za [196.22.163.1]
6 239 ms 248 ms 262 ms static161-134.netactive.co.za [196.22.161.134]
7 282 ms 260 ms 248 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]
8 264 ms * 260 ms 196.44.31.99
9 244 ms 254 ms 250 ms ge11-0-0.gw2.jnb6.za.mtnbusiness.net [196.30.1.22]
10 * 270 ms 265 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.136]
11 * * 263 ms core-router1.jnb2.host-h.net [196.30.213.108]
12 239 ms 245 ms 264 ms core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
13 261 ms * 234 ms mybroadband.co.za [41.203.21.137]



Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 29 ms 36 ms 48 ms 41-133-244-1.dsl.mweb.co.za [41.133.244.1]
3 33 ms 32 ms 32 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 232 ms 228 ms 271 ms 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 1248 ms 1242 ms 1276 ms 176.67.177.131
6 1265 ms 1218 ms 1256 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.133]
7 1246 ms 1247 ms 1256 ms vl-3601-ve-225.csw2.London1.Level3.net [4.69.166.145]
8 1275 ms 1230 ms 1280 ms ae-24-52.car3.London1.Level3.net [4.69.139.100]

9 1257 ms 1227 ms 1261 ms 195.50.90.162
10 * * * Request timed out.
11 1234 ms 1225 ms 1247 ms ae1.er01.thdow.bbc.co.uk [132.185.254.18]
12 1254 ms 1245 ms 1252 ms 132.185.255.92
13 1277 ms 1255 ms 1247 ms 212.58.241.131

Trace complete.
 
Hummercellc said:
Tracing route to mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 42 ms 38 ms 40 ms 41-133-244-1.dsl.mweb.co.za [41.133.244.1]
3 40 ms 49 ms 39 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 258 ms 254 ms * 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 267 ms 268 ms 279 ms TenGigE-1-1-0.vic-jinx-2.mweb.co.za [196.22.163.1]
6 239 ms 248 ms 262 ms static161-134.netactive.co.za [196.22.161.134]
7 282 ms 260 ms 248 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]
8 264 ms * 260 ms 196.44.31.99
9 244 ms 254 ms 250 ms ge11-0-0.gw2.jnb6.za.mtnbusiness.net [196.30.1.22]
10 * 270 ms 265 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.136]
11 * * 263 ms core-router1.jnb2.host-h.net [196.30.213.108]
12 239 ms 245 ms 264 ms core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
13 261 ms * 234 ms mybroadband.co.za [41.203.21.137]



Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 29 ms 36 ms 48 ms 41-133-244-1.dsl.mweb.co.za [41.133.244.1]
3 33 ms 32 ms 32 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 232 ms 228 ms 271 ms 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 1248 ms 1242 ms 1276 ms 176.67.177.131
6 1265 ms 1218 ms 1256 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.133]
7 1246 ms 1247 ms 1256 ms vl-3601-ve-225.csw2.London1.Level3.net [4.69.166.145]
8 1275 ms 1230 ms 1280 ms ae-24-52.car3.London1.Level3.net [4.69.139.100]

9 1257 ms 1227 ms 1261 ms 195.50.90.162
10 * * * Request timed out.
11 1234 ms 1225 ms 1247 ms ae1.er01.thdow.bbc.co.uk [132.185.254.18]
12 1254 ms 1245 ms 1252 ms 132.185.255.92
13 1277 ms 1255 ms 1247 ms 212.58.241.131

Trace complete.
Click to expand...

This does look a bit weird, I will escalate this to our specialists to investigate.
 
@ Hummercellc:
It looks like a congested MWEB link between Durban and Johannesburg Internet Exchange.

There are quite a few speedtest.net servers in Durban, which should give you decent results I suppose if what I said is true - but the other locations (even in SA) should result in poor speeds...
 
Last edited:
Hi N1ckna5 have you checked with the ISP if you are not being throttled for overusage under your FUP? I am assuming that you are on an uncapped product.
Also is it everyday that you see this or only on a Tuesday?

I believe that Microsoft tends to release updates around midnight on a Monday PST and I often hear of people complaining that the Internet is slow on a Tuesday afternoon. This could be attributed to downloads of updates taking place but your times look a little worse than that.
Let us know

Regards Tim
Follow me on @TechXperTim
 
Tim the Techxpert said:
Hi N1ckna5 have you checked with the ISP if you are not being throttled for overusage under your FUP? I am assuming that you are on an uncapped product.
Also is it everyday that you see this or only on a Tuesday?

I believe that Microsoft tends to release updates around midnight on a Monday PST and I often hear of people complaining that the Internet is slow on a Tuesday afternoon. This could be attributed to downloads of updates taking place but your times look a little worse than that.
Let us know

Regards Tim
Follow me on @TechXperTim
Click to expand...

Well ive had this problem for about a month now..
As someone else said it becomes useless.
Can ISPs throttle from the 1st of August?

One thing i must mension is that this is COMPLETELY random..
Some hours itll be perfect (what im actually paying for[1mb uncapped]) but others such as now (5:30pm - Wednesday) it's easier to just give up to be honest.

note: ive also got telkom to reset my ports and mweb have refreshed my account many times.
Also doubt its a router problem purely because it's sometimes perfect and sometimes not.
 
n1ckna5 said:
Well ive had this problem for about a month now..
As someone else said it becomes useless.
Can ISPs throttle from the 1st of August?

One thing i must mension is that this is COMPLETELY random..
Some hours itll be perfect (what im actually paying for[1mb uncapped]) but others such as now (5:30pm - Wednesday) it's easier to just give up to be honest.

note: ive also got telkom to reset my ports and mweb have refreshed my account many times.
Also doubt its a router problem purely because it's sometimes perfect and sometimes not.
Click to expand...

Good Evening n1ckna5,

MWEB does not throttle and your line readings seem fine at the moment.

I would like to see if your experience will improve if you force a new IP connection (change your username realm in your router to @mweb.co.za) and let me know if that helps.

If not, please provide me tracers to local and international websites. Also some more detail as to what is slow on your end.
 
Watching with interest;) Where in the router setup do you change the 'username realm'?
 
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