Why Telkom is suffering

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Jamie McKane

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Why Telkom is suffering

Telkom’s share price has plummeted from around R100 per share to just over R50 per share over the last five months, which points to the investment community losing trust in the company.

There are many reasons for the lack of trust, including a rapid decline in fixed-line customers, lower enterprise voice and data revenue, increasing debt, and Telkom’s plan to buy Cell C.
 
The reason is simply more competition and legacy products being abandoned in favour of fibre which is incredibly competitive. If they want to regain fibre market share they need to relook at their IP Connect pricing to ISPs and improve on their current fibre pricing.
 
Jamie McKane said:
Why Telkom is suffering

Telkom’s share price has plummeted from around R100 per share to just over R50 per share over the last five months, which points to the investment community losing trust in the company.

There are many reasons for the lack of trust, including a rapid decline in fixed-line customers, lower enterprise voice and data revenue, increasing debt, and Telkom’s plan to buy Cell C.
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Telkom is being subotaged by its own strategy to call its customers and advise that the Cooper lines are being cut and clients then go out to seek alternatives or cheaper providers. Since the land line monopoly is over.
 
Mybroadband: "Why Telkom is getting killed".

Telkom CEO: "Nani!?"
 
Khan CPT said:
It's Simple.. Telkom is getting killed because they kill their clients with their unprofessional level of service.
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+1
Telkom land line calls are expensive due to initial call costs and line rentals.
My wife's small business saved over 40% switching to VoIP.
 
To think, they had all the advantage. Neotel was a no-show.
All they had to do was to make use of their fixed-line monopoly to roll our fibre (even using their existing telephone poles), and with good pricing they would have been king of the hill, making the entry to market for the new player so much harder.
 
Nod said:
To think, they had all the advantage. Neotel was a no-show.
All they had to do was to make use of their fixed-line monopoly to roll our fibre (even using their existing telephone poles), and with good pricing they would have been king of the hill, making the entry to market for the new player so much harder.
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I think you need some kind of a brain for that....
 
Slyzo said:
Telkom is being subotaged by its own strategy to call its customers and advise that the Cooper lines are being cut and clients then go out to seek alternatives or cheaper providers. Since the land line monopoly is over.
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Welcome.

It's a crazy strategy. Costly too- they send fixed line lookalike replacements to replace perfectly functional (and <5yrs old!) copper. If the copper were stolen/damaged I'd understand. Doing it preemptively doesn't make sense.
 
Telkom have made their customers suffer for yeeeeeaars and yeears....now it is their time to suffer. Ek voel vokol!
 
Bad customer service i.e try cancelling a ADSL contract for e.g nobody wants to help you. They tell you do it online. Why are these people employed? Their fibre pricing is not competitive compared to many service providers and speeds are slow compared to overseas speed
 
Mampara said:
Bad customer service i.e try cancelling a ADSL contract for e.g nobody wants to help you. They tell you do it online. Why are these people employed? Their fibre pricing is not competitive compared to many service providers and speeds are slow compared to overseas speed
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Which other network you can get 10/5 Mbps for R399?
 
Budza said:
Welcome.

It's a crazy strategy. Costly too- they send fixed line lookalike replacements to replace perfectly functional (and <5yrs old!) copper. If the copper were stolen/damaged I'd understand. Doing it preemptively doesn't make sense.
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Then, you have 2 lines, and the send you one look alike device, and no way to contact them to get the second device for the second line.
 
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