1. Reseat the RAM
2. Check BIOS settings
3. msconfig > Boot, select the OS and hit advanced, check what your maximum memory is set to, should be unticked.
What does your display in dxdiag say?
Maybe the CPU only supports 4GB?
Don't think so, it's 64 bit. Here is a video where the person used 16GB of RAM (2x8):
E.g. Intel's rating is usually whatever the largest that was addressable when the chip came out, I've used more memory on my old i7 950 when I still had it (was 24GB addressable as 6x4GB official as was largest when it came out, I had 2x8GB and 4x4GB a few years later).