Windows 10 Outlook setup problems!

[Billyboble66]

Hi Guys...been on the MTN/Vodacom bitch sessions for years now but first time on Software issue!

Trying to migrate from my old XP PC..because of lack of support from Microsoft....to a new Windows 10 Laptop.

Have had to pay the Ransom demand for Office 365 and have got most things working.

Now while setting up my old contacts on my new Outlook I saw a button on the "ribbon"up top to work Offline. Like an idiot I clicked on this button and now cannot get Outlook back on line again! Is it too much to ask Microsoft to make this a toggle button so that I can toggle from offline to online and back again?

Just had a online Chat with a Microsoft Person who stated that it would be a pleasure for her to fix the issue at a mere cost of $99. I told her that this was totally out of the question and that Windows 10 is the worst product ever!

Microsoft have been sending me surveys about how I am enjoying Win 10 and I have been flaming them big time as the worst product ever and that I should have rather tried a Macbook! I sometimes wonder if these ongoing problems are their way of getting back at me!

So please give me the simple answer as to how to get my Outlook back online again! I have deleted the "work offline"button....in future I can just kill my Internet connection.:wtf:

 

[Venomous]

Have you opened/closed outlook?

Yes, sometimes that helps. If not there are a few other things that can be done.

 

[Billyboble66]

Thanks Venomouse, yes I tried opened/closed Outlook...did not help.

I have fixed the problem...did a Edge search for the problem and on a one page answer they advised:

On Outlook, on the SEND/RECEIVE tab, choose WORK OFFLINE to reconnect.

In other words this is a toggle button but what idiot would press WORK OFFLINE when you want to go online? Should show "Work Offline/Online!"

I would hate to see how the buttons are marked on the Yanks Nuke Missile Launch Systems!

ie. "DO YOU WISH TO ABORT LAUNCH? NO/NO""

 

[sajunky]

Just had a online Chat with a Microsoft Person who stated that it would be a pleasure for her to fix the issue at a mere cost of $99. I told her that this was totally out of the question and that Windows 10 is the worst product ever!

Support was supposed to be indluded in Office 365 subscription, isn't?

 

[Lament]

Thanks Venomouse, yes I tried opened/closed Outlook...did not help.

I have fixed the problem...did a Edge search for the problem and on a one page answer they advised:

On Outlook, on the SEND/RECEIVE tab, choose WORK OFFLINE to reconnect.

In other words this is a toggle button but what idiot would press WORK OFFLINE when you want to go online? Should show "Work Offline/Online!"

I would hate to see how the buttons are marked on the Yanks Nuke Missile Launch Systems!

ie. "DO YOU WISH TO ABORT LAUNCH? NO/NO""

:crylaugh:, You would be amased by the amount of calls our service desk recieves for this.

 

[neo_]

From a UX view-point, Outlook could do so much better. OWA is even better for the day-to-day. The Work Offline switch should change the label when clicked, I think.

Support is included. I have a 365 subscription as a donation for a non profit I work for, and support is included. They even call from the US to help solve the issue. So, for paid subscriptions, the same would apply. Could be wrong though, as I use business essentials.