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It means you will need to use the (recovery) disk that came with the laptop.
If you dont have access to that then you will have to get it though other means.
Ok, I'll remember that in future, but as said it's all sorted now.
You mean from here: https://www.microsoft.com/en-us/software-download/windows7 ?I am also looking to download an ISO of Win7 x64 Ultimate SP1 for a reimage I need to do on a personal built PC. I have an authentic CD key, but the microsoft support page DOES NOT list English as an option to dload the iso for whatever reason.