WoW gone for a dive again

thought i would post this tracert please note were my latency starts, it starts on iburst and mtn's side even before it gets out to the wow server. kinda rules out the hole problem at level 3 dont it. And jst to make sure my signal dont get blamed again i have put my signal test on aswell.

Signal test
2007/01/01 04:37:37 PM,22,Constantia Kloof (Proton),-72,7,2,2,9/10 Excellent
2007/01/01 04:37:47 PM,22,Constantia Kloof (Proton),-72,7,2,2,9/10 Excellent
2007/01/01 04:37:58 PM,22,Constantia Kloof (Proton),-71,7,2,2,9/10 Excellent
2007/01/01 04:38:08 PM,22,Constantia Kloof (Proton),-72,7,2,2,9/10 Excellent
2007/01/01 04:38:18 PM,22,Constantia Kloof (Proton),-72,7,2,2,9/10 Excellent
2007/01/01 04:38:29 PM,22,Constantia Kloof (Proton),-70,7,2,2,9/10 Excellent
2007/01/01 04:38:39 PM,22,Constantia Kloof (Proton),-72,7,2,2,9/10 Excellent
2007/01/01 04:38:49 PM,22,Constantia Kloof (Proton),-72,7,2,2,9/10 Excellent





Trace Route for http://62.67.45.13/ by Trellian Trace

http://62.67.45.13/
1 41.213.48.1 iburst-41-213-48-1.iburst.co.za 156ms
2 192.168.0.97 unknown 156ms
3 192.168.0.113 unknown 156ms
4 41.213.126.19 iburst-41-213-126-19.iburst.co.za 156ms
5 66.8.42.21 ge2-24.gw14.jnb6.za.mtnbusiness.net 172ms
6 196.30.229.153 t30-0-1.cr1.lnd19.za.mtnbusiness.net 297ms
7 196.30.229.201 ge7-0-1.ir1.lnd19.za.mtnbusiness.net 359ms
8 158.43.23.53 202.GE1-3.gw10.lnd10.alter.net 313ms
9 158.43.150.125 so-1-1-3.CR2.LND9.ALTER.NET 300ms
10 158.43.252.45 ge-0-2-0.XT2.LND2.ALTER.NET 344ms
11 146.188.4.42 GigabitEthernet1-0-0.BR1.LND18.ALTER.NET 318ms
12 4.68.63.153 ge-9-2.car3.london1.level3.net 344ms
13 4.69.139.97 ae-34-52.ebr2.London1.Level3.net 322ms
14 4.69.132.134 ae-2-2.ebr2.Amsterdam1.Level3.net 328ms
15 4.69.141.169 ae-1-100.ebr1.Amsterdam1.Level3.net 322ms
16 4.69.133.90 ae-2-2.ebr2.Dusseldorf1.Level3.net 320ms
17 4.69.139.34 ae-21-52.car1.Dusseldorf1.Level3.net 300ms
18 0.0.0.0 unknown 2359ms

speed test

 
Last edited:
Fur,
Please confirm your setup. I have a UTD with omni attached to a Linksys WRT54GL using tomato (attached is my results)
From your traceroute it looks as if there is already as problem at the first hop.
 

Attachments

  • tomato.jpg
    tomato.jpg
    71.5 KB · Views: 206
currently iam not using a router, i do have one but to bypass any problems i have created a ppoe connection and iam dialing it up manualy, its connected via lan cable to a switch. I have a desktop modem (the black one) with a omni attached to the iburst modem. Also to rule out that its my anti virus i have turned it off while i was doing the tests

Geees i wish i coulde get the same results lol
 
The best method to reduce latency is to have a router. The ones that work well are the Linksys WRT54GL using tomato or a compatible equivalent. It has QoS features not found on any other firmware, except the Mikrotik. The RB750 is a good alternative, can do similar QoS, bit is more complex to setup.
BTW: What is the OS on your PC?
 
The best method to reduce latency is to have a router. The ones that work well are the Linksys WRT54GL using tomato or a compatible equivalent. It has QoS features not found on any other firmware, except the Mikrotik. The RB750 is a good alternative, can do similar QoS, bit is more complex to setup.
BTW: What is the OS on your PC?

Surly though whether iam Using Qos or not my first hope should not be so high? I dont want to go out and spend another grand or so for another router with out being sure it will work.

Iam on windows 7 64bit

Heres a tracert via the dos command

racing route to 62.67.45.13 over a maximum of 30 hops

1 84 ms 158 ms 306 ms iburst-41-213-64-1.iburst.co.za [41.213.64.1]
2 115 ms 84 ms 68 ms 192.168.0.97
3 152 ms 52 ms 54 ms 192.168.0.113
4 46 ms 55 ms 52 ms iburst-41-213-126-19.iburst.co.za [41.213.126.19
]
5 65 ms 53 ms 57 ms ge2-24.gw14.jnb6.za.mtnbusiness.net [66.8.42.21]

6 285 ms 255 ms 400 ms t30-0-1.cr1.lnd19.za.mtnbusiness.net [196.30.229
.153]
7 380 ms 254 ms 231 ms ge7-0-1.ir1.lnd19.za.mtnbusiness.net [196.30.229
.201]
8 344 ms 248 ms 284 ms 202.GE1-3.gw10.lnd10.alter.net [158.43.23.53]
9 272 ms 255 ms 331 ms so-1-1-3.CR2.LND9.ALTER.NET [158.43.150.125]
10 368 ms 250 ms 290 ms ge-0-2-0.XT2.LND2.ALTER.NET [158.43.252.45]
11 329 ms 297 ms 280 ms GigabitEthernet1-0-0.BR1.LND18.ALTER.NET [146.18
8.4.42]
12 245 ms 278 ms 334 ms ge-9-2.car3.london1.level3.net [4.68.63.153]
13 252 ms 295 ms 292 ms ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
14 256 ms 348 ms 332 ms ae-2-2.ebr2.Amsterdam1.Level3.net [4.69.132.134]

15 271 ms 318 ms 261 ms ae-1-100.ebr1.Amsterdam1.Level3.net [4.69.141.16
9]
16 459 ms 238 ms 284 ms ae-2-2.ebr2.Dusseldorf1.Level3.net [4.69.133.90]

17 276 ms 272 ms 290 ms ae-21-52.car1.Dusseldorf1.Level3.net [4.69.139.3
4]
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21
 
Fur,
The latency on your first hop is too high. Give us a few days to test the PPPOE of 64bit Windows 7 in the lab and see if it really is a problem
 
i have had this problem for 6months now i only upgraded to windows 7 in december, i was on xp 32 bit before, not tomention i get the same results on my netgear router
 
made a few changes to the windows 7 registry, seems to have helped not sure if it will do anything in game though

these changes i made can be done on xp\vista\windows7

Tracing route to 62.67.45.13 over a maximum of 30 hops

1 47 ms 44 ms 44 ms iburst-41-213-8-1.iburst.co.za [41.213.8.1]
2 100 ms 49 ms 49 ms 192.168.0.97
3 67 ms 49 ms 54 ms 192.168.0.113
4 80 ms 54 ms 54 ms iburst-41-213-126-19.iburst.co.za [41.213.126.19
]
5 83 ms 54 ms 49 ms ge2-24.gw14.jnb6.za.mtnbusiness.net [66.8.42.21]

6 260 ms 474 ms 289 ms t30-0-1.cr1.lnd19.za.mtnbusiness.net [196.30.229
.153]
7 258 ms 239 ms 254 ms ge7-0-1.ir1.lnd19.za.mtnbusiness.net [196.30.229
.201]
8 297 ms 254 ms 269 ms 202.GE1-3.gw10.lnd10.alter.net [158.43.23.53]
9 279 ms 239 ms 239 ms so-1-1-3.CR2.LND9.ALTER.NET [158.43.150.125]
10 284 ms 259 ms 269 ms ge-0-2-0.XT2.LND2.ALTER.NET [158.43.252.45]
11 290 ms 379 ms 249 ms GigabitEthernet1-0-0.BR1.LND18.ALTER.NET [146.18
8.4.42]
12 315 ms 424 ms 264 ms ge-9-2.car3.london1.level3.net [4.68.63.153]
13 260 ms 294 ms 249 ms ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
14 264 ms 259 ms 269 ms ae-2-2.ebr2.Amsterdam1.Level3.net [4.69.132.134]

15 276 ms 239 ms 260 ms ae-1-100.ebr1.Amsterdam1.Level3.net [4.69.141.16
9]
16 272 ms 274 ms 260 ms ae-2-2.ebr2.Dusseldorf1.Level3.net [4.69.133.90]

17 319 ms 303 ms 289 ms ae-21-52.car1.Dusseldorf1.Level3.net [4.69.139.3
4]
18 ^C
C:\Users\justinpc>
 
Last edited:
Right iam testing wow out atm gone from 800 - 1000ms to 300 - 500ms but will only be able to tell once i do a raid
 
Registry changes, the old trick of changing TCPAckFrequency to 1 , which disables "nagling". I think most WoW players have done this already.
 
yes that change is quite helpful in reducing lag. I made that change prior to the problems i experienced.

I raided this weekend during the day in VoA25 and Naxx10 - all seemed fine and perfect. Im not sure if thats because i was raiding at a "not so busy" time. Thanks for your responses so far Ronald. You seem to have a reasonably good idea of whats cracking.
 
It reduced my lag quite a bit from 800ms to around 400 - 500ms but still dcing alot and getting tones of lag spikes makes 25mans totaly unplayable, i got no problem in 10mans and 5mans but 25man its not possible, to me it looks like iburst cant handel vent and wow 25man at the same time. My question is why? i have been raiding on wow for 3 years using vent with out any problems now suddenly it cant keep up? i have not changed location or the location of my modem or omni??

This is my final and last attempt to sort this out with iburst i was kinda hoping that i did not have to get telkom in but it looks like i got no choice. And before the route at lvl3 gets blamed please note were my latency starts. Also i noticed that the lag spikes and dc's only really get bad at night after 8pm and its seems to settle back to normal at around midnight


Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\justinpc>tracert 62.67.45.13

Tracing route to 62.67.45.13 over a maximum of 30 hops

1 89 ms 49 ms 49 ms iburst-41-213-48-1.iburst.co.za [41.213.48.1]
2 78 ms 153 ms 144 ms 192.168.0.97
3 96 ms 49 ms 44 ms 192.168.0.113
4 121 ms 69 ms 49 ms iburst-41-213-126-19.iburst.co.za [41.213.126.19
]
5 43 ms 52 ms 46 ms ge2-24.gw14.jnb6.za.mtnbusiness.net [66.8.42.21]

6 331 ms 243 ms 249 ms t30-0-0.cr1.lnd19.za.mtnbusiness.net [196.30.229
.233]
7 247 ms 270 ms 229 ms ge7-0-1.ir1.lnd19.za.mtnbusiness.net [196.30.229
.201]
8 266 ms 249 ms 245 ms 202.GE1-3.gw10.lnd10.alter.net [158.43.23.53]
9 292 ms 244 ms 259 ms so-1-1-3.CR2.LND9.ALTER.NET [158.43.150.125]
10 268 ms 249 ms 239 ms ge-0-2-0.XT2.LND2.ALTER.NET [158.43.252.45]
11 301 ms 240 ms 254 ms GigabitEthernet1-0-0.BR1.LND18.ALTER.NET [146.18
8.4.42]
12 397 ms 269 ms 240 ms ge-9-2.car3.london1.level3.net [4.68.63.153]
13 268 ms 249 ms 250 ms ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
14 238 ms 259 ms 228 ms ae-2-2.ebr2.Amsterdam1.Level3.net [4.69.132.134]

15 360 ms 250 ms 419 ms ae-1-100.ebr1.Amsterdam1.Level3.net [4.69.141.16
9]
16 268 ms 374 ms 273 ms ae-2-2.ebr2.Dusseldorf1.Level3.net [4.69.133.90]

17 346 ms 279 ms 253 ms ae-21-52.car1.Dusseldorf1.Level3.net [4.69.139.3
4]
18 *
 
Last edited:
Fur,
The latency seems to start on the backbone links of the upstream peer in London. If you look at the trace it is basically: your IP, Access layer, Distribution layer, peering gateway, local upstream peering gateway, local upstream core, international upstream core, upstream transits...
I'll request a ticket is logged with the relevant upstream peer and revert with feedback.
 
I use PingPlotter.

I am not having the same issues as Fur or any issues at all, even though I am through almost the same upstream (MTN Business) as Fur, though his tracert is much different to mine from hop 12, I never go through level3. Level3 as far as I am concerned from past experience, its notoursly bad for WoW gaming, as during peak gaming time they get congested and seems to get lots of packet loss and high latencies.

I am currently not experiencing any latency issues on 25-man at all, everything running smoothly on MTN Business static ip for me :).

I am seeing problems on your tracert which oddly seems to go through level3 (hop 12 and up). Your latency through (MTN Business and ALTER.NET) looks normal tbh up to hop 12 (Level3).

12 397 ms 269 ms 240 ms ge-9-2.car3.london1.level3.net [4.68.63.153]
13 268 ms 249 ms 250 ms ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
14 238 ms 259 ms 228 ms ae-2-2.ebr2.Amsterdam1.Level3.net [4.69.132.134]

15 360 ms 250 ms 419 ms ae-1-100.ebr1.Amsterdam1.Level3.net [4.69.141.16
9]
16 268 ms 374 ms 273 ms ae-2-2.ebr2.Dusseldorf1.Level3.net [4.69.133.90]

17 346 ms 279 ms 253 ms ae-21-52.car1.Dusseldorf1.Level3.net [4.69.139.3

I can see numerous pings times on your tracert over 360-400 from hop 12 onwards, below hop 12 highest is 330 occurs only once which is acceptable, rest looks normal.

I would recommend checking for packet loss from hop 12 onwards.
 
Last edited:
well first off iam getting 150ms + on my first two hops were should be morel like 40-80ms so iam already getting latency right at the start. my other argument is there are around 8 SA players in my guild on vodacom 3g another on mtn 3g and the others are on adsl and they have no problems what so ever. now i understand that the first routes that each of these isp's will take are different but in the end routes should be the same and they should all be going to lvl3 as thats were my server is sitting. wether its telkom 3g iburst the end route would be the same? So if there was a problem at lvl3 as stated then why are they not having any problems?

just to compare i got a friend on a adsl connection to mail me his tracerts please note that the end route is exactly the same as iburst yet he has no problems what so ever.

ADSL:

Tracing route to 62.67.45.13 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms www.routerlogin.com [192.168.0.1]
2 14 ms 13 ms 13 ms dsl-241-192-01.telkomadsl.co.za [41.241.192.1]
3 15 ms 14 ms 14 ms 196.43.33.185
4 13 ms 13 ms 14 ms 196.43.33.185
5 15 ms 14 ms 14 ms 196.43.10.130
6 13 ms 14 ms 14 ms 196.43.33.5
7 302 ms 302 ms 301 ms lon-ip-dir-telecity-gig-4-0-1025.telkom-ipnet.co
.za [196.43.18.121]
8 303 ms 254 ms 259 ms ge-9-2.car3.london1.level3.net [4.68.63.153]
9]
9 306 ms 308 ms 307 ms ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
10 317 ms 321 ms 317 ms ae-2-2.ebr2.Amsterdam1.Level3.net [4.69.132.134]

11 318 ms 316 ms 317 ms ae-1-100.ebr1.Amsterdam1.Level3.net [4.69.141.16
9]
12 349 ms 341 ms 324 ms ae-2-2.ebr2.Dusseldorf1.Level3.net [4.69.133.90]

13 326 ms 351 ms 326 ms ae-21-52.car1.Dusseldorf1.Level3.net [4.69.139.3
4]

Iburst:

Tracing route to 62.67.45.13 over a maximum of 30 hops

1 73 ms 64 ms 49 ms iburst-41-213-48-1.iburst.co.za [41.213.48.1]
2 73 ms 49 ms 44 ms 192.168.0.97
3 88 ms 44 ms 49 ms 192.168.0.113
4 158 ms 44 ms 49 ms iburst-41-213-126-19.iburst.co.za [41.213.126.19
]
5 60 ms 49 ms 44 ms ge2-24.gw14.jnb6.za.mtnbusiness.net [66.8.42.21]

6 286 ms 248 ms 244 ms other-side.s0-1-1.cr2.jnb6.za.mtnbusiness.net [1
96.30.229.233]
7 269 ms 358 ms 264 ms ge7-0-1.ir1.lnd19.za.mtnbusiness.net [196.30.229
.201]
8 304 ms 388 ms 254 ms 202.GE1-3.gw10.lnd10.alter.net [158.43.23.53]
9 370 ms 259 ms 409 ms so-1-1-3.CR2.LND9.ALTER.NET [158.43.150.125]
10 276 ms 243 ms 234 ms ge-0-2-0.XT2.LND2.ALTER.NET [158.43.252.45]
11 285 ms 368 ms 334 ms GigabitEthernet1-0-0.BR1.LND18.ALTER.NET [146.18
8.4.42]
12 303 ms 254 ms 259 ms ge-9-2.car3.london1.level3.net [4.68.63.153]
13 276 ms 239 ms 263 ms ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
14 239 ms 290 ms 263 ms ae-2-2.ebr2.Amsterdam1.Level3.net [4.69.132.134]

15 344 ms 343 ms 469 ms ae-1-100.ebr1.Amsterdam1.Level3.net [4.69.141.16
9]
16 266 ms 263 ms 259 ms ae-2-2.ebr2.Dusseldorf1.Level3.net [4.69.133.90]

17 349 ms 329 ms 284 ms ae-21-52.car1.Dusseldorf1.Level3.net [4.69.139.3
 
did a trace with ping plotter my first packet loss happens on my first hop however i have no packet loss at level 3. Looks like iburst problem to me, i ran ping plotter for about 5 min and the packet loss only happend on the first and 8th hop. also please note my ms spiking to 157ms on its first hop aswell

Target Name: N/A
IP: 62.67.45.13
Date/Time: 2010/01/12 03:24:35 PM to 2010/01/12 03:26:02 PM

1 * 100 ms 121 ms 86 ms 85 ms 157 ms 72 ms N/A N/A 84 ms iburst-41-213-64-1.iburst.co.za [41.213.64.1]
2 88 ms 90 ms 86 ms 51 ms 55 ms 42 ms 42 ms N/A N/A 49 ms [192.168.0.97]
3 73 ms 54 ms 50 ms 35 ms 45 ms 72 ms 42 ms N/A N/A 44 ms [192.168.0.113]
4 48 ms 43 ms 39 ms 39 ms 45 ms 77 ms 42 ms N/A N/A 43 ms iburst-41-213-126-19.iburst.co.za [41.213.126.19]
5 41 ms 62 ms 39 ms 39 ms 45 ms 222 ms 42 ms N/A N/A 43 ms ge2-24.gw14.jnb6.za.mtnbusiness.net [66.8.42.21]
6 215 ms 226 ms 273 ms 244 ms 270 ms 212 ms 248 ms N/A N/A 283 ms t30-0-0.cr1.lnd19.za.mtnbusiness.net [196.30.229.233]
7 265 ms 210 ms 238 ms 224 ms 249 ms 352 ms 233 ms N/A N/A 359 ms ge7-0-1.ir1.lnd19.za.mtnbusiness.net [196.30.229.201]
8 230 ms * 218 ms 224 ms 213 ms 236 ms 326 ms N/A N/A 218 ms 202.GE1-3.gw10.lnd10.alter.net [158.43.23.53]
9 225 ms 215 ms 409 ms 244 ms 263 ms 256 ms 316 ms N/A N/A 399 ms so-1-1-3.CR2.LND9.ALTER.NET [158.43.150.125]
10 330 ms 240 ms 319 ms 229 ms 248 ms 211 ms 281 ms N/A N/A 254 ms ge-0-2-0.XT2.LND2.ALTER.NET [158.43.252.45]
11 285 ms 225 ms 314 ms 308 ms 313 ms 230 ms 245 ms N/A N/A 354 ms GigabitEthernet1-0-0.BR1.LND18.ALTER.NET [146.188.4.42]
12 264 ms 214 ms 279 ms 248 ms 278 ms 279 ms 221 ms N/A N/A 284 ms ge-9-2.car3.london1.level3.net [4.68.63.153]
13 239 ms 249 ms 243 ms 232 ms 227 ms 234 ms 286 ms N/A N/A 269 ms ae-34-52.ebr2.London1.Level3.net [4.69.139.97]
14 223 ms 244 ms 331 ms 221 ms 256 ms 253 ms 325 ms N/A N/A 289 ms ae-2-2.ebr2.Amsterdam1.Level3.net [4.69.132.134]
15 277 ms 283 ms 296 ms 251 ms 251 ms 223 ms 290 ms N/A N/A 259 ms ae-1-100.ebr1.Amsterdam1.Level3.net [4.69.141.169]
16 327 ms 247 ms 261 ms 225 ms 250 ms 287 ms 290 ms N/A N/A 357 ms ae-2-2.ebr2.Dusseldorf1.Level3.net [4.69.133.90]
17 292 ms 301 ms 271 ms 290 ms 325 ms 251 ms 225 ms N/A N/A 322 ms ae-21-52.car1.Dusseldorf1.Level3.net [4.69.139.34]
18 * * * * * * * N/A N/A * [-]
19 * * * * * * * N/A N/A * [-]
20 * * * * * * * N/A N/A * [-]
21 * * * * * * * N/A N/A * [-]
22 * * * * * * * N/A N/A * [-]
23 * * * * * * * N/A N/A * [-]
24 * * * * * * * N/A N/A * [-]
25 * * * * * * * N/A N/A * [-]
26 * * * * * * * N/A N/A * [-]
27 * * * * * * * N/A N/A * [-]
28 * * * * * * * N/A N/A * [-]
29 * * * * * * * N/A N/A * [-]
30 * * * * * * * N/A N/A * [-]
31 * * * * * * * N/A N/A * [-]
32 * * * * * * * N/A N/A * [-]
33 * * * * * * * N/A N/A * [-]
34 * * * * * * * N/A N/A * [-]
35 * * * * * * * N/A N/A * [-]

Destination not reached in 35 hops
 
Last edited:
Fur,
You mentioned you used a desktop switch and your first hop always seems to have problems?
Please check the NIC driver on your system and the settings of the switch. If there is a duplex or speed mismatch on ethernet you will experience issues (so its best we eliminate that as a cause).
 
When i reinstalled windows 7 i downloaded all the latest drivers for my board, what i will do is i will connect my modem via usb and do a trace again to see if it makes a difference.
 
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