Wow, Telkom doing its job

Praeses

Praeses

Executive Member
Joined
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Reported my dead phone line yesterday at 2pm. Techie showed up today at 10:30 and fixed it within 60mins. :eek:
He also removed the ISDN terminal box thing that has been connected to the phone for 2 years which none of the previous techies bothered to remove for me.
Not bad, eh? Now if only they'd upgrade me to 512K for free (as per rumour) :D
 
Had to read the article titled "Wow, Telkom doing its job". Congrats on being the first person ever to report good service. You are 1 in a million, just imagine there was to be a 2nd, about as likley as the fuel price going down.
 
The question is, did he take care not to adversely affect your noise margin/attenuation (which, by my experience, is easy to mess up by just haphazardly splicing and rejoining cables and then shoving them back into the box/wall)? ;)
 
I don't think Telkom is going to have many techies much longer. I sure most of them are as tired of Telkom as we are. Had a chat with one the other day when we ordered another diginet line, he said as soon as he gets a chance he'll try get into Neotel.
 
Telkom occasionally surprise.

I advised a friend to apply for ADSL before buying a router, my thinking being that if it was going to be one of those 12-month delays she could get the latest model router, probably for less.

Imagine my chagrin when Telkom called her two days later, saying that she could go ahead with the self-install ...:eek:
 
rrh said:
Telkom occasionally surprise.

I advised a friend to apply for ADSL before buying a router, my thinking being that if it was going to be one of those 12-month delays she could get the latest model router, probably for less.

Imagine my chagrin when Telkom called her two days later, saying that she could go ahead with the self-install ...:eek:
Click to expand...


Wow thats pretty impressive...
 
Not as happy here,

I reported our mail dropbox(Catch all account) faulty on 19May. The tel support techie could not sort it out and said he escalated it to a supervisor and administrator. Someone will call me back he said an 4 other people since then said the same.

No joy yet.
 
GotTrend said:
Had to read the article titled "Wow, Telkom doing its job". Congrats on being the first person ever to report good service. You are 1 in a million, just imagine there was to be a 2nd, about as likley as the fuel price going down.
Click to expand...
Well lately there have actually been a few...
// Hi!!! *Pulls out welcome mat*
 
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