XLHost down

[ruan567]

It seems that the whole www.xlhost.com datacenter has disappeared from the net - anybody else hosting there? Looks like a DNS problem. I can still reach some of my servers if I use the IP.

http://www.downforeveryoneorjustme.com/www.xlhost.com

 

[Tinuva]

Don't think it is just DNS...

$ dig www.xlhost.com +trace

; <<>> DiG 9.7.1-P2 <<>> www.xlhost.com +trace
;; global options: +cmd
.			16412	IN	NS	a.root-servers.net.
.			16412	IN	NS	b.root-servers.net.
.			16412	IN	NS	c.root-servers.net.
.			16412	IN	NS	d.root-servers.net.
.			16412	IN	NS	e.root-servers.net.
.			16412	IN	NS	f.root-servers.net.
.			16412	IN	NS	g.root-servers.net.
.			16412	IN	NS	h.root-servers.net.
.			16412	IN	NS	i.root-servers.net.
.			16412	IN	NS	j.root-servers.net.
.			16412	IN	NS	k.root-servers.net.
.			16412	IN	NS	l.root-servers.net.
.			16412	IN	NS	m.root-servers.net.
;; Received 505 bytes from 196.220.32.232#53(196.220.32.232) in 8 ms

com.			172800	IN	NS	a.gtld-servers.net.
com.			172800	IN	NS	b.gtld-servers.net.
com.			172800	IN	NS	c.gtld-servers.net.
com.			172800	IN	NS	d.gtld-servers.net.
com.			172800	IN	NS	e.gtld-servers.net.
com.			172800	IN	NS	f.gtld-servers.net.
com.			172800	IN	NS	g.gtld-servers.net.
com.			172800	IN	NS	h.gtld-servers.net.
com.			172800	IN	NS	i.gtld-servers.net.
com.			172800	IN	NS	j.gtld-servers.net.
com.			172800	IN	NS	k.gtld-servers.net.
com.			172800	IN	NS	l.gtld-servers.net.
com.			172800	IN	NS	m.gtld-servers.net.
;; Received 492 bytes from 128.63.2.53#53(h.root-servers.net) in 266 ms

xlhost.com.		172800	IN	NS	dns3.ee.net.
xlhost.com.		172800	IN	NS	dns2.ee.net.
;; Received 108 bytes from 192.35.51.30#53(f.gtld-servers.net) in 319 ms

Then if you try to do a traceroute to those dns servers...

tpr-route-server>show ip bgp 206.222.1.3      
% Network not in table

Looks like their IP address space fell out of the global BGP routing table. Which means the whole network hosting those DNS servers are down.

 

[ruan567]

Their last twitter status update (about 12 hours ago):

XLHost is pleased to announce that we have deployed DDoS and network monitoring systems from Arbor Networks.

 

[ruan567]

Services are coming back online slowly but surely. Most of our servers still down but xlhost.com and the Grande Control Panel is back up.