Yello! You have started incurring cost from your Usage Limit.

[CB40]

Can anyone explain what this shyte is all about. because customer service centre can't explain
My daughter keeps getting these sms's but doesn't use the data she has available as I pay for a 2 + 2Gb package from Afrihost for her on mifi
Her mobile data on her phone is switched off all the time.


Yello! You have started incurring cost from your Usage Limit. To check your balance dial *141*1*7851# or to manage your limit dial *141*5# Ts&Cs apply.

Can the MTN rep please explain

 

[CB40]

Oh wait, I see the MTN rep hasn't been active on MyBB since November 2015

 

[Venomous]

check all the internet settings.

Ask AH if you're not sure where to look. make sure its not set to mtn....

 

[Rickster]

I bet you havent disabled the MTN APN.

 

[CB40]

Thanks guys I will try talk her through the settings to see if all is ok.

She has been on the Afrihost mifi package for the last two years and nothing like the above has ever come up.

 

[Voldemort]

I get that when i make calls to other networks seeing as i don't get allocated minutes, only a rand and data allowance. Ask her to check her unbilled invoice on Mtn active to get more clarity on the issue.