"Your service has been suspended.."

Kuga

Kuga

Expert Member
Joined
Nov 2, 2006
Messages
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Location
Port Elizabeth
Happened twice now this week.. Had to go to the store to get it sorted out. Now I've waited for 40 min already on the phone. WTF is going on? Anyone else having this problem on contract sim cards?
 
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They said I am over my limit. My billing cycle is on the 7th of every month. There is NO way I could of used that amount in a week..
 
LOL, I have got no service connection problem, but would like to renew..... :erm: not so sure I should :erm: I have held 3 times alred today & keep getting cut off after 40-45min :eek: Anyone feel like doing the math , be my guest, It is disgusting :(

Is there even an mtn rep here?
 
The account is in my moms name as I pay her every month. The baboon I spoke to told me that she cannot tell me anything as I am not the account holder. I told her I had the same **** happen last week and went to the store on Sat to sort it out. I told her I spoke to the people working there and they sorted it out, telling me that there are network problems.

Now today the same **** happened again. I didn't wanna go to the store again. So I phoned. I told the baboon on the phone this. She told me that there aren't any network problems, and that I have gone over my limit. I told her it's impossible as it's been a week. She then told me she can't tell me anymore. So something IS up. She just refused to tell me.
 
ChillGirl said:
LOL, I have got no service connection problem, but would like to renew..... :erm: not so sure I should :erm: I have held 3 times alred today & keep getting cut off after 40-45min :eek: Anyone feel like doing the math , be my guest, It is disgusting :(

Is there even an mtn rep here?
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lol been on hold (speaker phone) for 57min & still not answered AGAIN..............
 
Guys just spoke to a senior person at MTN, there is a massive billing problem and they are aware of it.
I dont know what else to say I have his name and requested a reference number and confirmation that this call was recorded.
RPM can you monitor this please?


This information was never relayed to me in the beginning
 
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marine1 said:
Guys just spoke to a senior person at MTN, there is a massive billing problem and they are aware of it.
I dont know what else to say I have his name and requested a reference number and confirmation that this call was recorded.
RPM can you monitor this please?


This information was never relayed to me in the beginning
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Well that's good to know.. Hopefully we can get our money back from these bastards. I

I can't even send ****ing please call me's. Says "command not supported"

ChillGirl said:
yeah but that computer vioice is a pain in the ears :( :(
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Lol shame. I just had music. Like on my PC..
 
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