Your temu orders

[Number Six]

I have an order that has been stuck with the status "In Transit - Air Freight Loading" since sunday afternoon. Is this normal that somthing gets stuck at the "loading dock" for 4+ days? The advertised delivery window is 21-30 October, so they still have time to make it up, but it just seems odd to be stuck waiting to be loaded onto a flight for that long.

That's pretty normal. There's only 2 direct flights a week to JHB that I can see.
It should fly tonight.

 

[Vis1/0N]

Just paid some attention to a notification that did not register with me previously : "Import-related fee is excluded for items shipped from outside South Africa"
and trying it out :
"A fixed amout will be charged at checkout..." a low cart was R34. R2455 is R319 - so not really fixed on the order.

 

[Zuner]

Just paid some attention to a notification that did not register with me previously : "Import-related fee is excluded for items shipped from outside South Africa"
and trying it out :
"A fixed amout will be charged at checkout..." a low cart was R34. R2455 is R319 - so not really fixed on the order.

I noticed today the same thing, import fee gets added at the end in the cart. It does show the fee while viewing each item so you can still calc the full price per item

 

[sgs]

Just paid some attention to a notification that did not register with me previously : "Import-related fee is excluded for items shipped from outside South Africa"
and trying it out :
"A fixed amout will be charged at checkout..." a low cart was R34. R2455 is R319 - so not really fixed on the order.

That's new - it wasn't there with my last order 2 weeks ago. At first glance it looks like they separated the customs charge from the item cost to make things clearer, and therefore I would expect item costs to have dropped.

However, every single item that I ordered still costs the same, but now this additional charge is there. It suddenly makes everything significantly more expensive. When they started including customs charges originally there was a jump in price, now there is another. Someone along the chain is greedy...

Also, this cannot be duty charges because, for one, clothing items appear to have the same percentage fee attached than non-clothing items - and we all know that clothing should be charged at a much higher rate than other items. So unless they have now made it super obvious that they're not paying duties correctly, this is an additional "handling fee". Maybe they've changed couriers and the new carrier wants a slice? (Feels like SpeedAF and AliExpress all over again...)

 

[Lupus]

For items shipped from outside South Africa, an Import-related Fee will be applied at checkout
Hmmm I am wondering if they've seperated it again. And now show it as a separate line item?

 

[Lupus]

Now this is dodgy, add two R20 items to the cart, payment is R78, after all credit and discounts are taken off.

 

[airborne]

Just paid some attention to a notification that did not register with me previously : "Import-related fee is excluded for items shipped from outside South Africa"
and trying it out :
"A fixed amout will be charged at checkout..." a low cart was R34. R2455 is R319 - so not really fixed on the order.

That sucks, the gravy train is slowing down