Following a complaint from one MyBroadband forum member about problems with their Samsung Galaxy S3 LTE, Vodacom has explained that there aren’t widespread issues with the device.
However, the first 1,000 Samsung Galaxy S3 LTE units do need to be reconfigured if a customer resets the device, Vodacom said.
“This is a device and not a network issue,” Vodacom said.
Another complaint was that a SIM that wasn’t properly provisioned for the Vodacom LTE network was unable to connect to the 3G network when in an LTE coverage area.
Vodacom said that this shouldn’t happen, but added that there are different Access Point Names (APNs) for the 3G and LTE networks.
If a SIM is provisioned for LTE, the device should use the lte.vodacom.za APN, otherwise it should use the normal internet APN.