Recharge service not available try later!

D

disabled

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Is anyone also having problems recharging your phones with airtime!!! this has been 2 days and yes I am ricared!
 
Vodacom Account Services also down?

For two days now I am getting:
We are unable to authenticate you now, please try again later.
Please verify your information and try again.

when I try and log into my Vodacom account. And yes, I am Ricad. Anyone getting the same? :mad:

Since a week ago my Data Sim is also blocked and I cannot check my account. I am currently abroad so I have to wait to get to SA to visit a service centre to find out WTH is going on.
 
sach70 said:
For two days now I am getting:
We are unable to authenticate you now, please try again later.
Please verify your information and try again.

when I try and log into my Vodacom account. And yes, I am Ricad. Anyone getting the same? :mad:

Since a week ago my Data Sim is also blocked and I cannot check my account. I am currently abroad so I have to wait to get to SA to visit a service centre to find out WTH is going on.
Click to expand...

NOPE just getting....Recharge service not available try later!
 
hi the same thing happened to me but its on vodacom side but they blamed everything from my cellphone to my sim card to me using up my data
when i had about 500mb still left and then they cut my line trying to fix it = vodacom = useless = poor service = bunch a cowboys doing what they want on the network/peoples numbers
 
I bought airtime using ABSA, took 3 hours to show on my vodacon account online. Phoned ABSA and they blamed VC.

The data balance is never available online.
 
I'm seriously worried, I bought a a data bundle last night, the amount was subtracted from my airtime but my databalance has not been updated. Ive pm'ed the vodacom rep, R385 is too much to just disappear. Hopefully it will be sorted out by the end of the day cause my old data bundle is about to run out and i need to do some research later on.
 
ok so this is what I have done to recharge with a voucher dialing 100 is still no go dialing *100*01*recharge voucher# and it works!
Online data balance is inaccurate.... so I check my balance by dialing *111# and select the option you enquire that gave me my up2date balance
 
disabled said:
ok so this is what I have done to recharge with a voucher dialing 100 is still no go dialing *100*01*recharge voucher# and it works!
Online data balance is inaccurate.... so I check my balance by dialing *111# and select the option you enquire that gave me my up2date balance
Click to expand...

Tried that but it's not working.

Called 111 and voice message says they are aware of the recharge problem, working on it, blah blah. Not reassuring at all, have R9 balance and I don't want to use it in case there's a long term problem and I need to make an urgent call.

Not good Vodacom! Can you come online and explain yourself?
 
I went back to the vodacom website and my data balance hasn't changed since last night (still 25MB). But I just checked the mini statement and it does show that I bought a data bundle :confused:.

So to sum it up, I can't check my data bundle balance on the vodacom website and on the my cellphone. But since the transaction has gone through it means I do have my data bundle (so I think).
Just in case I have taken a screen shot of the mini statement,and I'll be monitoring my usage very carefully. If/when the system finally decides to be operational again I don't want to find out that my bundle has diminished cause of Vodacom error.

Still no response from the rep, though I do understand that it's the RICA rush, this issue is very pressing for the rest of us.
 
This seems to be a regular problem with Vodacom near month end, and I think I've had enough of it.

My data has gone to CellC (and it's never been better), time to look at the voice options now. Glad I don't have to wait for a contract to expire.
 
Yip my Mom called me saying she could not recharge her phone and asked me to look into it. I called Vodacom and they confirmed they are aware of it and their technicians are working on it. When I asked the person what someone must do if that is their only phone and they need to make an urgent call, perhaps the person is in trouble or in need of assistance ?? ... I was told that person must just make alternative arrangements :sick: I don't think Vodacom reads the papers and knows what country we are living in. Really pathetic.
 
Hi Everyone

There were recharge problems experienced yesterday , due to system problems. This should have been resolved this morning.
 
VodacomData said:
Hi Everyone

There were recharge problems experienced yesterday , due to system problems. This should have been resolved this morning.
Click to expand...

Balance of data Bundle on VC's website still not resolved!!!

Still recharge issues on number ...100....
 
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