8TA SELF SERVICE - BETA RELEASE

Telkom

Telkom

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Users now have the option to test the 8ta Self Service portal.

Please navigate to the following link http://home.8ta.com/my8ta

Under New Members click on Register.

Fill in all fields and click on Register.

You will then be presented with your Username.

Please note: this is a Beta, so please log any bugs on this thread or email [email protected]

Thank you
8ta

Please make this a sticky
 
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Still need that damn sms code, so means taking sim out of modem, ipad and looking for a phone to put it in etc etc, Yawnnnnnnnnnnnnnnn :(
 
1st things first:

[email protected]

Can't I please have a different username!? Sounds silly, but Tacet is just so much easier and faster to type in, especially from a laptop.

Secondly, it tells me that my available balance is Rxxx, which I suspect is actually what I owe you. Beneath that there are options to buy data bundles. It seems as though I can buy with my debt.

Thirdly: I have one account, but two products: Hulk and Contract 1. I suspect that the total account for both is shown, so the system is aware of both, but how do I specify which one I want to buy bolt-on data for?
 
what services are offered here? more specifically, is it mostly for contract customers rather than prepaid?
 
Works 100% for me as far as i can tell. Much easier for me to check balances now so I'm happy.
 
Tacet said:
1st things first:

[email protected]

Can't I please have a different username!? Sounds silly, but Tacet is just so much easier and faster to type in, especially from a laptop.

Secondly, it tells me that my available balance is Rxxx, which I suspect is actually what I owe you. Beneath that there are options to buy data bundles. It seems as though I can buy with my debt.

Thirdly: I have one account, but two products: Hulk and Contract 1. I suspect that the total account for both is shown, so the system is aware of both, but how do I specify which one I want to buy bolt-on data for?
Click to expand...

Once the mail server is up and running, I'm sure you can use an alias.
 
i only have a 10gig promo account + midnight surfer and just signed up to this self service site and it tells me i have an available balance of "Available Balance: R 1,299.50". What balance is this?
 
Dreamer said:
i only have a 10gig promo account + midnight surfer and just signed up to this self service site and it tells me i have an available balance of "Available Balance: R 1,299.50". What balance is this?
Click to expand...

I have the same, can the 8ta rep please check this for us? :confused:
 
Dreamer said:
i only have a 10gig promo account + midnight surfer and just signed up to this self service site and it tells me i have an available balance of "Available Balance: R 1,299.50". What balance is this?
Click to expand...

I wonder if that is not the amount you're allowed to buy extra data bundles with on your account?
 
Dreamer said:
i only have a 10gig promo account + midnight surfer and just signed up to this self service site and it tells me i have an available balance of "Available Balance: R 1,299.50". What balance is this?
Click to expand...

that's probably the standard price of the package, i.e. not the special price
 
Registered a week ago, now when i login i get told "no account attached to MSISDN" Call centre are like lost farts in a perfume factory.
 
Dreamer said:
i only have a 10gig promo account + midnight surfer and just signed up to this self service site and it tells me i have an available balance of "Available Balance: R 1,299.50". What balance is this?
Click to expand...
We are investigating this. Please email your 8ta number and contact details to [email protected]. Thank you.
 
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