@lantic R59 uncapped 'bolt-on' feedback

alkit

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Hi,
I have been using the @lantic uncapped bolt-on for close to 2 weeks, and would like to post some feedback about the service, so that anyone considering using it be a bit more clued up about how it all works. Also to note - I have a 10mbit ADSL line.

The way the system works, is that it gives you uncapped internet usage between 6pm and 6am and over the whole weekend. You need to however have an @lantic capped account. They have 2 types of 'capped' accounts:
1) A capped account with set gigs (eg 5 gigs per month)
2) A Gig4gig account (whereby you get 1gb free every month and pay R15 per additional gig (R45 for unshaped gigs))

Both of the above 'capped' accounts actually don't have a cap. Meaning, it will let you continue downloading and pay for the additional gigs used. The 'Gig4gig' product does have a usage CAP, but I believe that the minimum you can set this to (as per their terms and conditions) is 10gb. So if you leave a download running or something, and you don't realise it, you can easily use up to 10gb in one day, pushing your bill up to R150 for those 10 gigs.
Also note, one you hit those 10gb, you HAVE TO increase the limit manually or else the 'bolt-on' wont work either (I can't confirm 100% that this is still the case, as it could have been a once off thing for me, but as last checked, you will need to increase the cap to get the bolt-on working again)

Once you have one of the above packages, you then get the bolt-on package for R59 per month.
So for EG - If you have the Gig4gig package (R0 per month, only charges per gig after the 1st gig) + bolt-on (R59 per month), you could honestly have unlimited off-peak internet for a total of R59.

Additionally, based on my usage (mainly torrents), it has been superb. With lots of torrents running, I can easily hit speeds of 700-900KB/s which is incredible for an uncapped product. This really is a good quality connection that they give you.

However, I must point out the following downsides to the product:
1) Sign up process is completely manual and took them 2 days to complete. (ie- you need to print the forms, sign each page, and email it back to them). But not a trainsmash, as you only sign-up once ;)
2) As mentioned above, you need to keep you gigs during the day in check. You can't just opt for the 'bolt-on' without the capped product.
3) The way the usage graph works is that it gives you "package usage" and "bolt on usage". Package usage is the peak 'gig4gig' package and 'bolt-on' obviously just counts the gigs, but doesn't charge for them. While tracking my usage, I have noticed the following problems with their tracking system:
a) The 'bolt-on' only kicks in after 8pm. Any downloads from 6pm-8pm gets counted as 'package usage'
b) If you connect before 8pm, any downloads after that get counted as 'package usage'. Meaning, you need to ensure that you physically ESTABLISH the internet connection after 8pm to ensure that it only counts your downloads as 'bolt on usage'.

I have contacted @lantic about the issue above. It took around 5 emails and 2 netlimiter graphs to convince them that I wasn't just clueless, and they responded as follows:
In regards to our telephonic conversation, the matter has been resolved and as discussed that as long as you use the bolt on package between the hours of 6pm to 6am and you can confirm the connection has stopped, you will not be billed.

So, what it seems like from this email, is that you are still required to physically ESTABLISH the internet connection after 6pm, however, even though gigs are being counted as 'package usage', you will not be charged for them at the end of the month.
I personally found this response unacceptable as:
a) If I hit 10gb of 'package usage', my internet will be cut until I increase my usage allowance, and I'm not taking the risk of shooting the usage allowance up to 50gb, in case I mistakenly leave a download on during the day.
b) How do I actually monitor that they are 100% correct with this, and wont smack me with a bill at the end of the month for 'peak' gigs that I never used.

So, at the moment, I am making sure to connect only after 8pm, so in that way, my usage will only go towards the 'bolt on usage'. If you are able to control your connection like this (by reconnecting after 8pm everyday, then this product is perfect for you.

Also, just to confirm, my usage was counted as 'bolt on usage' from Friday night 8pm until Monday morning 6am. So this confirms that the weekend is definitely unlimited (as advertised).

If I left anything out, please feel free to ask or PM.
 
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So I will be getting this from next month. Sadly very lengthy signup process.

1 question.... What adsl backbone do they use?
 
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Very nice feedback! I find it hard to believe that they will be able to sustain this, especially at 10mb. However it may be useful for those who can't afford Mweb 10mb uncapped and switch to a capped account during the day.
 
So I will be getting this from next month. Sadly very lengthy signup process.

1 question.... What adsl backbone do they use?

I believe it is SAIX, however, I do not have access to the SAIX news server after hours, so not sure what they are using for the uncapped
 
I believe it is SAIX, however, I do not have access to the SAIX news server after hours, so not sure what they are using for the uncapped

Hmmm ok. anyways I dial my connections from my pc so pppoe for the win.
 
Additionally, based on my usage (mainly torrents), it has been superb. With lots of torrents running, I can easily hit speeds of 700-900KB/s which is incredible for an uncapped product. This really is a good quality connection that they give you.

sounds good to me :p

Will get me half-bridge router, run mweb 24/7 and dail that account on the dl pc for dls :P
 
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This offer sounds amazing. Has anyone tried gaming on it to EU servers?
 
Must be some sort of catch. Their consumer uncapped 384k is R199 per month. You can get 1mbps cheaper elsewhere. How can they be giving you uncapped, independent of line speed, for R59. No such thing as a free lunch.
 
hmm tried signing up last night, seems first need to log a query with them etc, then they contact you
 
hmm tried signing up last night, seems first need to log a query with them etc, then they contact you

Yes then you get a 13 page application form you need to complete........ Jeez that killed me. That and sale don't work on weekends unless you got a local @lantic branch to go to.
 
I also signed up today. If this is a bust at least I will not lose a lot of cash. Signed up for the Gig4Gig Gold option wiht the Bolt-on Uncapped. Will probably have my username etc. by tomorrow. Signup is a bit slow, but we have a local Atlantic dealer. It does help a lot.
 
cool woman just phoned me.

told me because i had account before (the free2gig account), she don't have to create a new one, hopefully i can get the account quicker :P
 
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Yes same here. Cause I had the free adsl account I just had to update my details and my account is now activated.

Will test and see what happens. Only 1 question really. Where do I check my usage.
 
got it there. Now to see how it will work. already getting full speed on gig4gig home. So lets see after hours what I will get. The ip host is xxx.xxx.xxx.xxx.voxdsl.co.za

so that is going to be interesting. I know they are a vox reseller but its just interesting since I think they are able to set shaping themselfs. So this will be good to see. Hoping to stress test tonight with p2p and usenet. Using a 4mb line.
 
yep also getting voxdsl, which is there own backbone, think lantic owns vox or vice versa or something :P
 
Yup sadly my data is still going towards normal usage...... :(
 
[ ADSL Usage Information ]
Total Usage 0.00 Gb
Package Usage 0.00 Gb
Bolt On Usage 0.00 Gb

still nothing here
 
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