All RAM is opened by distributors??

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MxG

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Hi All, just received Corsair Ram from iKonicIT, their explanation for the seal being broken and scratches on the copper traces is this:

"Hi,
Please note that all RAM is always opened to be benched (Tested) at Corsair themselves. And that RAM from the supplier we got your RAM is always opened to put an FT sticker on."

Does this sound legit?
 
I've never received any Corsair RAM with the seal being broken!
I've ordered stuff from iKonicIT before, but never RAM.
 
Not true, my Corsair RAM has always been sealed. But I order it from overseas.

It is possible that the local distributor opens it, but I would complain about that.
 
MxG said:
Hi All, just received Corsair Ram from iKonicIT, their explanation for the seal being broken and scratches on the copper traces is this:

"Hi,
Please note that all RAM is always opened to be benched (Tested) at Corsair themselves. And that RAM from the supplier we got your RAM is always opened to put an FT sticker on."

Does this sound legit?
Click to expand...

BS. Have to be sealed with OEM seals. Otherwise it can be considered dodgy as you never know what happened to it.

Most probably somebody who "borrowed" some RAM...
 
Wouldn't Corsair test the ram at the production level? Whats the point of putting a seal on the packaging? I call BS. I have never received ram where the seal is broken. And that includes Corsair Vengeance that I purchased from PC Zone.
 
Sounds dodge to me.

Surely corsair tested the goods before they are package and shipped? I mean surely that could end poorly if they ship 2000 units to SA and there is a factory fault or something wrong. I would want to know before i spent money shipping goods across the world that they are in fact working.

Why put the sticker on it if you intend on opening and testing it?
 
All Corsair RAM my side has been sealed. Never bought from iKonicIT, but their story sounds BS to me.
 
MxG said:
Hi All, just received Corsair Ram from iKonicIT, their explanation for the seal being broken and scratches on the copper traces is this:

"Hi,
Please note that all RAM is always opened to be benched (Tested) at Corsair themselves. And that RAM from the supplier we got your RAM is always opened to put an FT sticker on."

Does this sound legit?
Click to expand...

If the seal is broken take it back I used to work for a hardware retail store and you will be shocked at what we do with clients parts.

Take it back and insist if not contact corsair directly and they will sort it very quickly.
 
Doesn't the seal actually say "Please check if seal is broken before receiving"?
Dude its total BS. Id definitely send that RAM back and insist on a sealed pack or my money back.
I've purchased countless IT components from online retailers in SA and never has a seal been broken.
Send it back before it breaks because the guy who "borrowed" it used it to OC his machine.
 
Corsairs are sealed till they hit your hands,usually boxed with seal tapes and inside plastic casings
 
ALL my corsair items were sealed when I got them from Rebeltech.... OEM sealed..... so I think someone's lying to you.
 
The majority says it.

Send it back, telling them you want OEM-sealed RAM.

If they cannot give it to you, ask for a refund, and shop somewhere else.
 
Ya I just got Corsair Vengeance RAM last week from rebeltech. All seals intact and not a scratch!

I fear that you got a test kit they might have used on a clients machine and are selling it as new...
I'd demand a refund (incl shipping) tell them to send their own courier.
 
MxG said:
"Hi,
Please note that all RAM is always opened to be benched (Tested) at Corsair themselves. And that RAM from the supplier we got your RAM is always opened to put an FT sticker on."
Click to expand...

Sounds like iKonicBS to me. Also never had Corsair ram opened up before purchase, should stay sealed or else secondhand/used purchase.

That ram could have returned from a previous customer to have his ram replaced/swopped. Could have been found faulty by a customer but tested by the supplier to be not faulty. The ram could have been used in a rig for testing or build purposes. This list can go on…

Ask iKonicIT to send you a confirmation e-mail from both Corsair and their supplier.
 
This is true.

There are several distributors, Frontosa being one, that *does open* RAM to place their "Frontosa Technologies" RMA sticker on the RAM, this is necessary, should the RAM be returned for warranty by someone other than the original dealer, the product can still be scanned to retrieve warranty information.

This holds true for other products such as notebooks, only here the product box may be sealed, yet the warranty counter started when the distributor received their stock, not when the product was sold to the dealer or the end-user - in this case, even though the warranty is with the manufacturer, it should ideally be booked in with the distributor.

This is not only the case with computer technology, but also network and communication technology suppliers.
 
Last edited:
Even if they do place a sticker on the RAM then reseal it. You can't go and sell damaged goods!
 
Some suppliers stick their own serial numbers on stock they sell so they can track it more easily. Frontosa (FT) is one of them.

If they want to do this then it would be perfectly reasonable to expect that you will receive the full warranty on the item in the event that it turns out to be faulty.

We often test components and systems for clients before sending them into the field. Nothing like sending someone onsite to do an upgrade only to discover you have a DoA part. Some people appreciate burn in tested parts.

Obviously care needs to be taken when adding your own serial number and testing stock. If you feel your item was manhandled you're within your rights to request a replacement. If it's purely cosmetic then check with iKonicIT where you stand in terms of warranty, run your own RAM burn in tests and if it's fine keep it.
 
nakedpeanut said:
Even if they do place a sticker on the RAM then reseal it. You can't go and sell damaged goods!
Click to expand...

Opened packaging does not necessarily mean damaged goods...

Take cell-phones and tablets, such as the ones offered by FNB, many of those phones have their security seals broken, it may not look like it, but it has been opened. They (FNB) open the phones, to load their FNB app's onto the devices before sending it onto the end user, they may also open the box to inspect the contents.

Service Providers, i.e MTN, Vodacom (before they re-branded under Vodafone) also do/did this, to load their own branded-operating systems onto the devices, or load/remove/block/restrict phone functions and applications. In this case, they received the products unsealed from China/Korea/Singapore, then sealed the phones themselves in RSA.

It's not more devious then buying a new car, to find it has a several kilometres on it where the dealer drove the vehicle from the depot, or drove to the fuel station.
 
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