ADSL - Cape Town General

SirFooK'nG

SirFooK'nG

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Two of my clan members, both in the Greater Cape Town area, Cannot play Black Ops II. Their pings are extremely erratic +300ms. Now I have browsed the Feedback threads of various ISP's here on MyBB. I am picking up a general pattern that there is an issue for the Cape Town region.

Both my clan member are using Telkom equipment but one uses MWEB the other Telkom. The Telkom one is at a constant 330ms ping while the MWEB one peaks at 500ms and never below 80ms.

Any CPT guys got issues? Is the local loop infrastructure coping? Maybe all the ISP's should pool their resources and compare some notes. I'm sure they ISP's are pulling their hair out to find issues within their own systems. Maybe its not them, but the basic Telkom infrastructure...

CPT Complaints:
MWEB
Openweb
Afrihost

Clan Members areas:
Kenelworth (Same ping issues WebAfrica & MWEB)
Fishoek (Telkom)
 
Last edited:
There is something fundamentally wrong with the whole ADSL network in the cape town region.
I just logged into WebAfrica, and FNB and also there latency is thru the roof.

Since this so call new network roll out of Telkom and making there capped clients soft capped there has been issue.

It looks like the Telkom/SIAX infrastructure cannot handle the loads.

Maybe something is miss configure, maybe hardware failures, bad routings, infrastructure overload.

It seems the problem is just escalating exponentially
http://mybroadband.co.za/vb/showthread.php/439635-Afrihost-Uncapped-ADSL-Feedback?p=9909636&viewfull=1#post9909636
 
Nah... My bud been battling for at least 4 weeks...

Oh and BTW, according to my guys, if you phone Telkom for help, they ask "can you open web pages and browse? If yes then nothing wrong!"

What retards... How can you expect service from a helpline that does not understand latency issues?!?!
 
Last edited:
Agree with everything mentioned above. I've been saying this for a month now. Something is broken/breaking and getting worse in the CPT area.

At last more people that can confirm this!
 
i am fine in parow , the guys complaining are they on a 10 mps exchange area or 4mps?

Could just be congested exchange , if they in a 4mps area , as the dslam is probably still running a old ATM link.
 
I had major issues last night on my openweb 8mb gamers king, pings +300ms, switched to my fnb connect and it was 30ms on BF3.

But overall experience last night was terrible, definetly something funky going on.
 
I am in Durbanville and subscribe to OpenWeb Gold. I have no latency issues. On almost all games I get 180 ping International (EU) and 30-40 ping Local depending on where in the country the game server is situated.

I had major issues last night on my openweb 8mb gamers king, pings +300ms, switched to my fnb connect and it was 30ms on BF3.

But overall experience last night was terrible, definetly something funky going on.
Click to expand...

OpenWeb did have a problem last night and it was reported in the uncapped feedback threat. These things are few and far between though.
 
Well things look better this morning, last night was a total disaster.
The problem instantly resolved @ 00:48

This is with Afrihost, IPC seems still under pressure
Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 4 ms 5 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 75 ms 74 ms 73 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
4 37 ms 29 ms 30 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 6 ms 6 ms 6 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 71 ms 71 ms 70 ms 196.44.31.106
7 73 ms 71 ms 72 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
8 7 ms 7 ms 7 ms 196-28-178-141.adsl.mweb.co.za [196.28.178.141]
9 12 ms 10 ms 11 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]
10 8 ms 7 ms 7 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
11 8 ms 7 ms 7 ms 196.28.178.66
12 7 ms 9 ms 7 ms cte-core-sw2.vwol.net [196.41.144.35]
13 7 ms 7 ms 7 ms www.mweb.co.za [196.2.63.110]

Trace complete.


WebAfrica, note the 2nd hops should be 15-20ms less, they investigating

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 4 ms 4 ms 4 ms 196-210-147-1.dynamic.isadsl.co.za [196.210.147.1]
2 23 ms 23 ms 23 ms cdsl1-ctn-vl2376.ip.isnet.net [196.38.72.205]
3 24 ms 23 ms 23 ms 196.35.115.128
4 26 ms 24 ms 24 ms core2a-ctn-gi0-2.ip.isnet.net [168.209.6.6]
5 23 ms 25 ms 23 ms 168.209.6.131
6 24 ms 23 ms 23 ms mweb.cinx.net.za [196.223.22.32]
7 28 ms 27 ms 25 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]
8 25 ms 23 ms 24 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
9 24 ms 24 ms 24 ms 196.28.178.66
10 24 ms 24 ms 24 ms cte-core-sw2.vwol.net [196.41.144.35]
11 24 ms 24 ms 24 ms www.mweb.co.za [196.2.63.110]

Trace complete.
 
jannier said:
Well things look better this morning, last night was a total disaster.
The problem instantly resolved @ 00:48

This is with Afrihost, IPC seems still under pressure
Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 5 ms 4 ms 5 ms 105-236-8-193-esr-lo.mtnbusiness.co.za [105.236.8.193]
3 75 ms 74 ms 73 ms ipc-recieve-tb-2a.mtnbusiness.net [41.181.54.86]
4 37 ms 29 ms 30 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.184.28]
5 6 ms 6 ms 6 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 71 ms 71 ms 70 ms 196.44.31.106
7 73 ms 71 ms 72 ms nl-ha-2.za--rb-cr-1.za-a.mtnns.net [196.44.0.121]
8 7 ms 7 ms 7 ms 196-28-178-141.adsl.mweb.co.za [196.28.178.141]
9 12 ms 10 ms 11 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]
10 8 ms 7 ms 7 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
11 8 ms 7 ms 7 ms 196.28.178.66
12 7 ms 9 ms 7 ms cte-core-sw2.vwol.net [196.41.144.35]
13 7 ms 7 ms 7 ms www.mweb.co.za [196.2.63.110]

Trace complete.


WebAfrica, note the 2nd hops should be 15-20ms less, they investigating

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 4 ms 4 ms 4 ms 196-210-147-1.dynamic.isadsl.co.za [196.210.147.1]
2 23 ms 23 ms 23 ms cdsl1-ctn-vl2376.ip.isnet.net [196.38.72.205]
3 24 ms 23 ms 23 ms 196.35.115.128
4 26 ms 24 ms 24 ms core2a-ctn-gi0-2.ip.isnet.net [168.209.6.6]
5 23 ms 25 ms 23 ms 168.209.6.131
6 24 ms 23 ms 23 ms mweb.cinx.net.za [196.223.22.32]
7 28 ms 27 ms 25 ms tengig0-0-0-1.cpt-p-2.mweb.co.za [197.84.4.166]
8 25 ms 23 ms 24 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
9 24 ms 24 ms 24 ms 196.28.178.66
10 24 ms 24 ms 24 ms cte-core-sw2.vwol.net [196.41.144.35]
11 24 ms 24 ms 24 ms www.mweb.co.za [196.2.63.110]

Trace complete.
Click to expand...

Just replied to the same post over on our forums
http://forums.webafrica.co.za/showt...dback-and-Issues?p=80441&viewfull=1#post80441

Maintenance should have been completed within the infrastructure for the Western Cape, could you please re-run these tracert's from a WA account.
 
So the one Clan Member in Kenelworth has downgraded to 1mb from 2mb, he says it has stabilized. But will confirm tonight when most people are home and the exchange gets more usage.
 
yeah i was syncing just over 5mb i asked them to downgrade me to 4, no change at all.
im on telkom uncapped, but i have used multiple accounts and i get the same results
 
the internet died about 7:20pm last night. for me anyways. came back up about 7:35pm i think. shaped to about 10KB/s during the day though. but runs smoothly other times. that being said everything else works like a charm.
 
I'm also having issues with latency lately. On Cybersmart on a 1meg line in the southern suburbs, it seems to come and go but it's been a real problem these past couple of weeks. I thought I needed to blame Cybersmart but it looks like the issue is greater than that...
 
It's not only in cape Town, We been having latency problems up in Jhb for the last month and a bit. Whenever we contact Telkom (like the OP mentioned above) they just kind of put it down to "but your line is working".... "yeah but the latency is fcked". You can literally hear the confusion on the other side of the line.

Tried on numerous ISP's and all of them doing it. I seriously think that Telkom have got a major congestion problem and just beating around the proverbial bush until people cancel their lines or they get around to upgrading the exchanges. It is such a joke that we can't even get decent latencies on a 3Mbps line and the rest of the world are looking at 100Mbps.

If telkom wasa horse it would have been taken out and shot already!
 
My word, if the technical support at Telkom is a fair representation of the company, it is in more trouble than what is thought. It's like they got the cleaners to man the lines with a script.

But there must be a general issue in cpt, not ISP related.
 
+1 for CPT k@k latency!

Been bad since the end of Feb, was ok last night and today but all of a sudden at about 9pm it just went haywire again. People tell me my exchange is congested but it never has been and last night it was very stable on the tracert. My second hop tonight is close to 900ms! Something definitely borked.

Edit: On MWEB 1MB Uncapped.
 
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