Afrihost Business Uncapped Feedback

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Only to Afrihost, Telkom is mostly.. useless, they weren't helpful at all when I had this problem last year, felt as if they had no idea what they were doing. All I got was "your exchange is congested, there's nothing we can do until Telkom upgrades", that was a year ago, obviously nothing has been done. Feel like I'm being robbed :/
 
isabelladol said:
Only to Afrihost, Telkom is mostly.. useless, they weren't helpful at all when I had this problem last year, felt as if they had no idea what they were doing. All I got was "your exchange is congested, there's nothing we can do until Telkom upgrades", that was a year ago, obviously nothing has been done. Feel like I'm being robbed :/
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Damn :/ If you would like, I think the best thing (and a cheat :D ) would be to contact your local telkom store instead of the helpline. Although your line is with AH, contacting your local office usually speeds up the process :)

Else PM Afriman :) He will sort you out
 
Thanks, I'll try that out, not expecting miracles though, if the exchange is congested I doubt they can do much for me.
 
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Lino said:
After being away from Afrihost Business account for a while. I have returned from today onto my 10mb Business Uncapped ADSL Account.

Only to do a Speed Test and get this :wtf:

http://www.speedtest.net/my-result/3406242269
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Everything I try to stream keeps on buffering. This is ridiculious I haven't even been using this account again for 10mins and its running terrible. What is up?

No it isn't my Telkom line
 
Is this a monologue ?


Last time I used "Edit Post" it worked... ;)
 
Change from Home Uncapped to Business Uncapped they said. Yes, it's more expensive but worth it they said...

Clipboard01.png
 
I really hope this 'infrastructure upgrade' within the next 2 weeks gets things back to normal, else going to have to change ISP.
Streaming, downloading, even browsing is completely subpar. Maybe I would understand it on Home Uncapped, but not on premium business uncapped.
 
Convex said:
Sad to say but business accounts are not what it used to be :( .
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I also agree with this. Twitch buffers every 20 seconds on medium quality. So annoying. 4mbps.

Meanwhile, on the Afrihost page,

DSL Status
All quiet on the Battle Front - that is to say that everything is working as it should be, NO problems!
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Its totally appalling again tonight, as it was last night. No point running any tools. The service is just hugely degraded. Maybe at 3am things will improve. That they continue to show their network with all green lights is the biggest joke of all. It is misrepresentation, and displays a sorry lack of integrity.
 
Will check to see how this account performs in the morning. Right now as I am quite perturbed.

I am sure Afrirock/Man/Guy will be able to advise. I am not here to bash but to find out wtf is going on.
 
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