Vox Telecom Fatpipe

Soul Assassin · Apr 16, 2016

Type RSA said:
Vox seems to be dead at the moment. Line not authenticating

Just you.

Type RSA · Apr 16, 2016

Thanks

Drifter · Apr 17, 2016

Sjo, VOX dead in the water now, Router syncing at 10 275, download speed 1.5.

X-Gamer · Apr 18, 2016

Northern Suburbs, Cape Town. Vox is dead.
Posting from MWEB account.

Saba'a · Apr 18, 2016

Must say mine was flying last night. Used up some of my rollover.

But Pretoria so maybe we are fine.

ItherNiT · Apr 18, 2016

Another night of high latency. Northern area

Vox:

Code:

C:\Users\ItherNiT>tracert afrihost.com

Tracing route to afrihost.com [190.93.241.183]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    24 ms    25 ms    26 ms  41.193.164.85
  4    56 ms    51 ms    47 ms  41.193.164.86
  5    26 ms    26 ms    25 ms  41.193.164.92
  6    26 ms    26 ms    26 ms  eoh-ns.jb1.napafrica.net [196.46.25.157]
  7    25 ms    26 ms    25 ms  41-66-181-63-3f.CLO008-CDN-local-VLAN-321.africainx.net [41.66.181.63]
  8    25 ms    25 ms    25 ms  190.93.241.183

Trace complete.

Ping:

Code:

C:\Users\ItherNiT>ping 8.8.8.8 -t

Pinging 8.8.8.8 with 32 bytes of data:
Reply from 8.8.8.8: bytes=32 time=49ms TTL=55
Reply from 8.8.8.8: bytes=32 time=47ms TTL=55
Reply from 8.8.8.8: bytes=32 time=27ms TTL=55
Reply from 8.8.8.8: bytes=32 time=27ms TTL=55
Reply from 8.8.8.8: bytes=32 time=27ms TTL=55
Reply from 8.8.8.8: bytes=32 time=48ms TTL=55
Reply from 8.8.8.8: bytes=32 time=80ms TTL=55
Reply from 8.8.8.8: bytes=32 time=37ms TTL=55
Reply from 8.8.8.8: bytes=32 time=27ms TTL=55
Reply from 8.8.8.8: bytes=32 time=30ms TTL=55
Reply from 8.8.8.8: bytes=32 time=35ms TTL=55
Reply from 8.8.8.8: bytes=32 time=27ms TTL=55
Reply from 8.8.8.8: bytes=32 time=31ms TTL=55
Reply from 8.8.8.8: bytes=32 time=58ms TTL=55
Reply from 8.8.8.8: bytes=32 time=27ms TTL=55
Reply from 8.8.8.8: bytes=32 time=38ms TTL=55
Reply from 8.8.8.8: bytes=32 time=71ms TTL=55
Reply from 8.8.8.8: bytes=32 time=52ms TTL=55
Reply from 8.8.8.8: bytes=32 time=76ms TTL=55
Reply from 8.8.8.8: bytes=32 time=44ms TTL=55
Reply from 8.8.8.8: bytes=32 time=69ms TTL=55
Reply from 8.8.8.8: bytes=32 time=76ms TTL=55
Reply from 8.8.8.8: bytes=32 time=43ms TTL=55
Reply from 8.8.8.8: bytes=32 time=26ms TTL=55
Reply from 8.8.8.8: bytes=32 time=73ms TTL=55
Reply from 8.8.8.8: bytes=32 time=60ms TTL=55
Reply from 8.8.8.8: bytes=32 time=83ms TTL=55

Ping statistics for 8.8.8.8:
    Packets: Sent = 27, Received = 27, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 26ms, Maximum = 83ms, Average = 47ms

Mweb:

Code:

C:\Users\ItherNiT>tracert afrihost.com

Tracing route to afrihost.com [190.93.242.183]
over a maximum of 30 hops:

  1     *        *        *     Request timed out.
  2    25 ms    25 ms    26 ms  197-80-96-161.jhb.mweb.co.za [197.80.96.161]
  3    25 ms    25 ms    25 ms  154.po-channel50.vic-ipc-1.optinet.net [197.80.96.162]
  4    26 ms    25 ms    25 ms  vl92.vic-hscore-1.optinet.net [197.80.2.1]
  5    27 ms    31 ms    31 ms  11.te0-0-0-2.vic-p-1.optinet.net [197.80.5.225] 
  6    27 ms    26 ms    26 ms  197-80-7-15.jhb.mweb.co.za [197.80.7.15]
  7    26 ms    27 ms    26 ms  bu-ether1.tis-pe-2.optinet.net [197.80.4.9]
  8    27 ms    26 ms    29 ms  bu-ether2.tis-pe-1.optinet.net [197.80.4.252]
  9    27 ms    27 ms    26 ms  197-80-4-195.jhb.mweb.co.za [197.80.4.195]
 10    38 ms    27 ms    30 ms  eoh-ns.jb1.napafrica.net [196.46.25.157]
 11    25 ms    26 ms    26 ms  41-66-181-63-3f.CLO008-CDN-local-VLAN-321.africainx.net [41.66.181.63]
 12    25 ms    25 ms    26 ms  190.93.242.183

Trace complete.

nan0s0ldier · Apr 18, 2016

seriously high latency playing my games again... dont know what to do anymore. Its been like this for a week.

Hunted · Apr 18, 2016

Having issues with youtube streaming. Buffers a lot on my 40 Mbps line

Stats for nerds showed 895Kbps at one stage and then after letting it buffer went up to 1900Kbps

Cape Town Northern Subs

roguemat · Apr 21, 2016

For the 3 or 4 days I have been getting massive latency in RocketLeague. For half a game I'll have the usual 180ms, but then it'll shoot up to 700ish and stay there for a few minutes. It makes playing completely impossible. I've tried disconnecting every other device, and it isn't something on my side. Whatsup?
Also, right now I'm downloading a file from OneDrive and it is going at 4KB/s for a while, then a few seconds at 1MB/s, then down again. I can barely load MyBB.

(Durban)

Saba'a · Apr 21, 2016

Are these issues the norm or exceptions as I never have problems. Unfortunately I will be cancelling my vox fatpipe 150 promo as I am using the telkom lte promo and happy with it. Providing me with smooth streaming.
Thought of passing on promo but with all the complaints with lack of response by Vox I have decided to rather cancel as risk is someone else may experience this. Personally I have no issues but may be I am the exception as I run it now as simply a downloader.

hayted · Apr 21, 2016

Since Chris left - the support on the forum is non-existent. They should have done everything in their power to keep him. First (and last) honest ISP guy. Actually just thinking about it - DJ from Crystal Web is also very active and helpful on the forum.

Please Vox - get more support on the forum and honestly let everyone know what is happening. Where the problems currently lie i.e. are you having capacity issues? You win more trust with honesty then "have you reset your router, has your port been reset, what DNS are you using?" Most people do the basic stuff before they start asking what the problem could be.

roguemat · Apr 21, 2016

@hayted - I haven't been following. He left support or he left the company? Either way that is sad

Soul Assassin · Apr 21, 2016

roguemat said:
@hayted - I haven't been following. He left support or he left the company? Either way that is sad

Left the company and moved back to the USA.

roguemat · Apr 21, 2016

Soul Assassin said:
Left the company and moved back to the USA.

Damn.

I'm at the point where I might need to use my free Afrihost account to play RocketLeague. Eek :-/

Soul Assassin · Apr 21, 2016

roguemat said:
Damn.

I'm at the point where I might need to use my free Afrihost account to play RocketLeague. Eek :-/

I'm having a issue with Netflix on iPad and a Smart TV where I have tested the internet and network speed where both are perfect and it works perfectly on Windows, I already have the feeling it's going to take me a long time to have it fixed, where I'm sure if Chris helped me it would've been done and dusted by now.

hayted · Apr 22, 2016

@roguemat - sorry man, only saw this now but Soul Assassin is spot on. He was a great asset to Vox and helped a lot of us out.

karnuffel · Apr 22, 2016

Is anyone experiencing random disconnects? Everything is running fine and my line is syncing 100%, I then get disconnected for a couple of seconds, line still syncing. My POTS filter has been blamed and I subsequently replaced it but no joy...

JWT-80 · Apr 22, 2016

jouda said:
Is anyone experiencing random disconnects? Everything is running fine and my line is syncing 100%, I then get disconnected for a couple of seconds, line still syncing. My POTS filter has been blamed and I subsequently replaced it but no joy...

Yup, getting the same for the last three days or so.

AfricanTech · Apr 22, 2016

Dire at the moment - 2 meg speedtest on 8 meg line

Nimz · Apr 23, 2016

Absolutely hopeless today, ping of 800ms and 1mb on 4mb line. Pathetic

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