Telkom ADSL fair usage policy warning
Telkom ISP will enforce its fair usage policy, Telkom has announced.
Telkom ISP will enforce its fair usage policy, Telkom has announced.
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Telkom uncapped ADSL fair usage policy warning
- Thread starter Jan
- Start date
xera
Expert Member
Does this apply to other ISP's like Afrihost?
absynth
Expert Member
Telkom ISP as stated in the article.
Hummercellc
Expert Member
I foresee people abandoning ship at a rapid rate.....
MickeyD
RIP
Come on, Arrie, give us some specifics... is it, say, 3% of your customers using 50% of your capacity or what?
FaSMaN
Expert Member
- Joined
- Mar 24, 2010
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- 959
Does the margins even matter?
This is exactly the same thing we saw at Mweb, more and more companies are now opting to throttle users, I guess this is what we can expect from "uncapped" now.
KamikazeHamster
Well-Known Member
I have got a 4meg, unshaped, 50gig account from Afrihost. During the evening, I find that webpages are dog-slow. Speed tests often give me between 0.5Mbps to 1.5Mbps (on average closer to 0.5 though). However, if I use a download manager, I can get the full download speed. This has been tested on Win7, Win8, iPad and Android phone. Both Telkom and Afrihost are stumped.
Is this due to congestion or configuration?
Is this due to congestion or configuration?
MickeyD
RIP
As long as I can my 300GB on a 4Mbps uncapped service I'm happy.
MickeyD
RIP
That sounds like congestion on the Telkom DSL network (which is separate to Telkom Internet issues).I have got a 4meg, unshaped, 50gig account from Afrihost. During the evening, I find that webpages are dog-slow. Speed tests often give me between 0.5Mbps to 1.5Mbps (on average closer to 0.5 though). However, if I use a download manager, I can get the full download speed. This has been tested on Win7, Win8, iPad and Android phone. Both Telkom and Afrihost are stumped.
Is this due to congestion or configuration?
MickZA
Executive Member
Think you'll find they've already gone given that TI have already implemented this policy back in May/June, all they've done with this announcement is make it official.
KamikazeHamster
Well-Known Member
I figured it was related in that if Telkom starts applying FUP (at least during peak times), my congestion issues might be alleviated.
Chevron
Serial breaker of phones
I have got a 4meg, unshaped, 50gig account from Afrihost. During the evening, I find that webpages are dog-slow. Speed tests often give me between 0.5Mbps to 1.5Mbps (on average closer to 0.5 though). However, if I use a download manager, I can get the full download speed. This has been tested on Win7, Win8, iPad and Android phone. Both Telkom and Afrihost are stumped.
Is this due to congestion or configuration?
Easiest way is to test another ISP. Many offer accounts you can grab.
With all the issues AH have been having lately though I wouldn't be surprised if it was them.
KamikazeHamster
Well-Known Member
Sorry, I forgot to mention that I was on Telkom Uncapped to begin; rules out the ISP part. That's why I originally asked if it was congestion or configuration.
MickeyD
RIP
No, you are looking at separate networks. The article refers to Telkom Internet's traffic management on their IPC links that they purchase from Telkom Wholesale.
Most congestion occurs when Telkom Wholesale have insufficient capacity on their backhaul links. So your ISP (AH) and your neighbour's ISP (TI) could be well within their usage parameters (i.e. neither of you are being throttled) but you could both be suffering if TW has an issue.
/hope that makes sense!
KamikazeHamster
Well-Known Member
It makes sense, but I'd still like to figure out a solution.
Is there anything I can do? I'd prefer to be able to view Youtube videos without needing to find a hack (e.g. keepvid.com) to download them first. Clicking play on a 4-meg line that is behaving like a half-meg line is soul-crushing. I often need to reload pages because they time-out. It sucks because I know the line is capable of the max speed - but each individual connection feels throttled to that half-meg.
MickeyD
RIP
As per Chevron's advice, get yourself a freebie capped account and test with that. If that also buffers badly in that time slot then your exchange is congested and only a TW upgrade will fix it.It makes sense, but I'd still like to figure out a solution.
Is there anything I can do? I'd prefer to be able to view Youtube videos without needing to find a hack (e.g. keepvid.com) to download them first. Clicking play on a 4-meg line that is behaving like a half-meg line is soul-crushing. I often need to reload pages because they time-out. It sucks because I know the line is capable of the max speed - but each individual connection feels throttled to that half-meg.
KamikazeHamster
Well-Known Member
Thanks. As per previous posts, I've tried other accounts. Unfortunately, it means that I have to wait for the planned upgrade next July, 2015. <sarcasm>Hooray!
</sarcasm>
MickeyD
RIP
You don't have to wait. You can poll your neighbours and folks in the same exchange area and tell them all to phone Telkom and log faults for poor latency, ping and download speeds in the SAME time slot, then it will force their hand to do a temporary upgrade pending the DSLAM replacement.Thanks. As per previous posts, I've tried other accounts. Unfortunately, it means that I have to wait for the planned upgrade next July, 2015. <sarcasm>Hooray!
