is everybody asleep in WA support?

maumau

maumau

Honorary Master
Joined
Aug 13, 2009
Messages
23,461
Reaction score
8,200
Location
Northwold
Back to the age old problem - 20 minutes waiting for WA support to answer the phone.

Tried twice this evening without success.

When this happened a few months back they claimed their queuing system was faulty - must have gone down again! More likely there aren't enough people on duty. Grrrrrrrrrr
 
According to their site:
Chat to expert sales and support agents for real-time assistance – we’re online between 8:00 and 18:00 on weekdays
 
Tks Jonatan56, that's live chat. I'm looking for telephonic support:

Also from their site:
Tech Support
We're open every day, all year round. Our top-notch technical support agents are here to help you troubleshoot and resolve any issues – call, live-chat, email or leave them a message.

This morning, tried again 0860 009500. No reply :(
 
Still can't get anybody to answer. Almost 24 hours now.

PM 'd the WA rep this morning, no response. I can actually understand though, he might not work weekends.
 
FFS!!!!!!!

ADSL problem persists. HELLOOOOOOOOOO! ANYBODY IN SUPPORT!!!!
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X