Degrading Telkom LTE Uncapped speeds

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I've been using Telkom Uncapped LTE for about a month now and I've been pretty impressed with the speeds that I have been getting.

However for the past 3 nights (1 - 3 February) the speeds have been dropping from an average of 30mbps during the day, to 2mbps between 7pm to 10pm.

Plenty of users have complained about this exact issue and nobody has said a word.

Could either of the Telkom reps please chime in here and let us know what is going on.

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If you are experiencing the same problem, please comment so that we can draw more attention to it.
 
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Yep, noticing the same thing - my speed have def come down since i joined at the end of December. Speed tests not too bad - but downloads are not nearly at the speeds they should be at.

I use testmy.net for real speed tests to the UK and it shows I have an average download speed overall of about 4-5Mb/s, but international downloads ( http ) come down at around 1Mb/s speeds and slower.....
 
Is this the futurehood product? What area are you in? I am waiting for delivery of mine and this BS from Telkom is exactly what I am worried about.
 
darrencon said:
Is this the futurehood product? What area are you in? I am waiting for delivery of mine and this BS from Telkom is exactly what I am worried about.
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Johannesburg, Linksfield.

I've heard of users in other parts of Gauteng and Cape Town being affected by the same issue, leading me to believe this is a capacity issue.
 
Same thing my side.

Been having it since early Jan. Thought I had fallen into the throttling period?

Durban, Kingsburgh
 
Same thing over the last 3 nights. During the day I average around 40mb dl, but between 8pm and 10pm it goes down to 2mb dl.

Funny enough the upload stays constant at around 5-6mb
 
Im in PE, same thing - during the day it seems OK, but in the evening during their supposedly "peak" time - LOL - speeds go down - I dont see speeds as bad as the other guys, but its much worse.

Strange thing though - Speedtests shows speed to be fine - although I dont fully trust these things either. I judge on actual downloads.

Upload also fine throughout the day - just download speeds that sufferss.

This all smacks of throttling to me....

Cheers !
 
I think it's Telkom LTE network as a whole I am on 100gb capped and my speed has dropped from 80mb to 30mb or less since December and at times even 15mb until I restart the router
 
BTW have you reported this to Telkom so they can investigate?
 
Is this for any type of usage or P2P download?

I am considering the product, and things like this is worrying. Especially being on a 24-month contract. If I can stream without issues on 2 devices / tvs from 7pm to 10pm then I will be happy.
 
We need to start collecting data on the areas that this happens. I know of three people on this and they never have this issue. Would be nice to try and pinpoint the bad areas, and maybe feed that back to Telkom via the rep here?
 
darrencon said:
BTW have you reported this to Telkom so they can investigate?
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Twitter, Call Centre

Badprop_za said:
Is this for any type of usage or P2P download?

I am considering the product, and things like this is worrying. Especially being on a 24-month contract. If I can stream without issues on 2 devices / tvs from 7pm to 10pm then I will be happy.
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Any type of usage
 
pinball wizard said:
We need to start collecting data on the areas that this happens. I know of three people on this and they never have this issue. Would be nice to try and pinpoint the bad areas, and maybe feed that back to Telkom via the rep here?
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Like i said in the other thread, i wonder how many of those having problems are not connected to towers included in the current uncapped rollout. I would think some towers don't have enough backhaul(or other equipment) to cater for uncapped.
 
Zyzzyva said:
Like i said in the other thread, i wonder how many of those having problems are not connected to towers included in the current uncapped rollout. I would think some towers don't have enough backhaul(or other equipment) to cater for uncapped.
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Most likely. I have a tower 200m from my house, and if I connect to that, my signal is terrible. The other further one is great. The antenna guys reckoned it's because the closer one doesn't have the newer or upgraded kit on it.
 
pinball wizard said:
Most likely. I have a tower 200m from my house, and if I connect to that, my signal is terrible. The other further one is great. The antenna guys reckoned it's because the closer one doesn't have the newer or upgraded kit on it.
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Well hopefully the official uncapped LTE towers are capable of handling nighttime traffic levels, assuming all 150 slots are used up.
 
Zyzzyva said:
Like i said in the other thread, i wonder how many of those having problems are not connected to towers included in the current uncapped rollout. I would think some towers don't have enough backhaul(or other equipment) to cater for uncapped.
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The people were warned that this might be the case . . . . . it is on one of the threads.

But it also might be a blessing because Telkom would consider upgrading towers that are not performing as expected ?
 
Exactly the same here - for 6 months (in Linksfield) I persistently got 30-40Meg, since 1st Feb, never more than 1Meg between 7 and around 11pm. I have a colleague in Randpark Ridge who is on a capped package as his tower / area isn't part of the Uncapped promotion and strangely, he has exactly the same experience!?

My call to Telkom didn't help alleviate any concerns I might have that this may be an ongoing issue - the lady that answered told me I just needed to remove my SIM can clean it and speeds would improve!?

Here's hoping there is some "light speed" at the end of this sad tunnel.
 
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