Degrading Telkom LTE Uncapped speeds

Exactly the same here - for 6 months (in Linksfield) I persistently got 30-40Meg, since 1st Feb, never more than 1Meg between 7 and around 11pm. I have a colleague in Randpark Ridge who is on a capped package as his tower / area isn't part of the Uncapped promotion and strangely, he has exactly the same experience!?

My call to Telkom didn't help alleviate any concerns I might have that this may be an ongoing issue - the lady that answered told me I just needed to remove my SIM can clean it and speeds would improve!?

Here's hoping there is some "light speed" at the end of this sad tunnel.

If it happened from the first then it almost certainly isn't high usage causing the problems. Must be Telkom messing with the network shaper. Hopefully they sort it out sooner rather than later.
 
Hopefully - seems strange though that on a capped bundle, different tower, the experience is the same.

Either way, if it returns to what I had for the first 6 months then great - to be honest up until now, the quality of service has been excellent.
 
Same issue here. No sure we can trust these guys to do the right thing. My ADSL experience has been disappointing and the LTE one has not been much better. Telkom is basically saying that the high speed internet is something that is reserved for people with bigger pay checks than me. Because they can afford houses in the "right" suburbs.
For me now the question is whether there are any other service providers that can offer something that does not rely on Telkom's inefficiency. This product had such promise!!!
 
Hmmm...been considering this option as I'm probably 500m from the tower.

I hardy download anything, just stream Netflix. If the problems are only related to downloads then it doesn't worry me! As long as streaming is good.

Problem I have is the same as another poster, I liv in a flat, ground floor...and can't drill into walls etc.

In my area there seems to be very view people signed up.
 
I am also suffering from the same issue in Highlands North - part of futurehood.

Speeds were consistent around 20mbps down. Signal stats haven't changed or anything and I am now getting around 1mpbs or less at night. This morning at 8am it was still super slow. I find rebooting the router helps for a few minutes, not by much, but a little.

I have logged with Telkom on twitter and PM'd TelkomZA here on MyBB
 
I am also suffering from the same issue in Highlands North - part of futurehood.

Speeds were consistent around 20mbps down. Signal stats haven't changed or anything and I am now getting around 1mpbs or less at night. This morning at 8am it was still super slow. I find rebooting the router helps for a few minutes, not by much, but a little.

I have logged with Telkom on twitter and PM'd TelkomZA here on MyBB

There seems to be something going down in Joburg, Im north riding got exact same issues, gone through all the channels not one person can give me a answer, then my work buddy in mondoer and exactly the same issue, so whats actually going on seems nobody got the answers
 
There seems to be something going down in Joburg, Im north riding got exact same issues, gone through all the channels not one person can give me a answer, then my work buddy in mondoer and exactly the same issue, so whats actually going on seems nobody got the answers

Have u guys got a problem with just downloading or speeds in general for streaming, browsing etc?
 
That's not cool man. I'm in the Blouberg area in CT and I see only a few people have signed up for it. Wondering if it's worth it...

Hoping it's a short term issue and is sorted quickly

I think it could be, its only been happening to alot of guys since the 1st of Feb, so either something is broken or they testing something
 
I think it could be, its only been happening to alot of guys since the 1st of Feb, so either something is broken or they testing something

Will keep an eye out before I jump ship.

My only issue is the contract part...I don't plan on staying where I am for the next 24 months. So when I move, I may not get coverage. Then I'm pretty much stuck! But I do know they are rolling out more places in June I think?
 
I did a couple of tests tonight and speed around 50Mb during the period 7 - 10PM. Im in durban


Not sure if its certain regions. I know there are some upgrades happening.. Get notifications via IS and these are relating to Telkom network upgrades
 
I did a couple of tests tonight and speed around 50Mb during the period 7 - 10PM. Im in durban


Not sure if its certain regions. I know there are some upgrades happening.. Get notifications via IS and these are relating to Telkom network upgrades

Where do you find these updates? Cause my speeds for the last week Lte still 4mb every night
 
Where do you find these updates? Cause my speeds for the last week Lte still 4mb every night

I get them through my company so not available to everyone.

What have you done so far to resolve the problem? Reset etc.. also have you tried a VPN connection. sign up for a trial and do a speed test.
 
Last edited:
Ahh ok cool..ye will be patient and hope upgrades will be done soon missing my famous LTE speeds

What have you done so far to resolve the problem? Reset etc.. also have you tried a VPN connection. sign up for a trial and do a speed test.
 
What have you done so far to resolve the problem? Reset etc.. also have you tried a VPN connection. sign up for a trial and do a speed test.

I've tried it all when the network is not busy i get speeds of 35mb. night time it completely dies down to 4 to 6 mb, my upload is always high at 7-8mb, my rsrp is -75db and sinr is between 15 and 20 so i got great signal, ping also ranges from 60ms to 120ms

even the guys who installed the antenna said something is dodgy cause it should not be that bad, I've lodged a few complaints with telkom but thats also a waiting game i keep getting told they are still investigating the problem
 
I've tried it all when the network is not busy i get speeds of 35mb. night time it completely dies down to 4 to 6 mb, my upload is always high at 7-8mb, my rsrp is -75db and sinr is between 15 and 20 so i got great signal, ping also ranges from 60ms to 120ms

even the guys who installed the antenna said something is dodgy cause it should not be that bad, I've lodged a few complaints with telkom but thats also a waiting game i keep getting told they are still investigating the problem

Last resort, get a sim swap done. That shud fix up your problem.
 
Top
Sign up to the MyBroadband newsletter
X