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In an industry where there are so few key players staff inevitably migrate from one company to the other. often going back and forth several times. It is naive to imagine that crucial company information will not accompany those migrating staff. It happens all the time and will contuinue to go on. Verizons problem was that they got caught red handed doing it. Im sure companies looking at this case will make sure they encrypt and secrete their competitor data more carefuly in future...
Is there really any way to stop it? I still maintain that if you provide great service at a good price it wont matter what your compititors do, your customers will stay loyal.